Mail Coordinator

Sprouts Farmers Market•Phoenix, AZ

1d•Onsite

About The Position

The Mail Coordinator is responsible for managing all incoming and outgoing mail and package operations. This role serves as a frontline representative of Sprouts, providing outstanding customer service to both internal team members and external visitors. The Mail Coordinator is a professional, dependable, and team-oriented individual who takes pride in maintaining an organized, welcoming, and well-functioning office environment. #LI-AD1

Requirements

High school diploma or G.E.D required
Experience using shipping and postal equipment as well as utilizing data entry experience to track inventory
Intermediate computer skills and the ability to learn new programs quickly
Consistent attendance and punctuality are essential functions of this role — dependability is required
Professional appearance and conduct; represents Sprouts in a public-facing capacity
Friendly, helpful, and customer-service-focused disposition — serves both internal team members and external visitors
Strong organizational skills with a high attention to detail
Dedication to task and ability to remain focused
Team work skills, with the ability to work with a wide range of other personality types
Strong work ethic and dependable nature
Experience with MS Office Suite, ERP or similar databases
Maintain confidentiality and high customer service standards in behavior and attitude

Responsibilities

Keeps the central mail room organized, clean, and stocked at all times
Sorts, weighs, bundles, and determines postage for all outgoing mail
Sorts all interoffice and incoming mail for pick up
Operates and maintains postal equipment (e.g. postage meter, scales)
Processes FedEx, Certified Mail, and other special delivery items
Signs for packages and ensures communication to the correct recipient for timely pick up
May make special deliveries to the post office or courier as directed
Maintains and replenishes postal and shipping supplies
Manages accounts payable activities, including invoice review, payment processing, and resolution of billing discrepancies.
Keeps abreast of postal and company changes that may affect mail flow
Provides front desk and reception coverage as needed — supports and backs up the primary receptionist as directed
Answers and directs phone calls promptly and professionally
Registers and manages visitors in accordance with building security protocols
Maintains a clean, organized, and professional front entrance area at all times
Assists in ordering, receiving, and stocking office supplies
Helps keep conference rooms and break rooms clean, stocked, and guest-ready
Keeps delivery room and supply room organized and clean
Supports cross-training on digital signage updates as needed
Provides administrative support to the StoreCare team as directed
Other duties as assigned

Benefits

Competitive pay
Sick time plan that you can use to support you or your immediate families health
Vacation accrual plan
Opportunities for career growth
15% discount for you and one other family member in your household on all purchases made at Sprouts
Flexible schedules
Employee Assistance Program (EAP)
401(K) Retirement savings plan with a generous company match
Company paid life insurance
Contests and appreciation events throughout the year full of prizes, food and fun!
Bonus based on company and/or individual performance
Affordable benefit coverage, including medical, dental and vision
Health Savings Account with company match
Pre-tax Flexible Spending Accounts for healthcare and dependent care
Company paid short-term disability coverage
Paid parental leave for both mothers and fathers
Paid holidays
Get Paid Every Day!
Sprouts Farmers Market offers DailyPay - if you’re hired as an eligible employee, you’ll be able to transfer the money you’ve already earned at no extra cost, and get it the next business day, for free.
We offer DailyPay so you don’t have to wait for payday to access the money you’ve already worked for.
With DailyPay, you can see how much you’ve made every day and you can transfer your money any time before payday.