Receptionist & Mail Coordinator

Ventra Health•Dallas, TX

5d•Onsite

About The Position

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities. Come Join Our Team! As part of our robust Rewards & Recognition program, this role is eligible for our Ventra performance-based incentive plan, because we believe great work deserves great rewards. Help Us Grow Our Dream Team — Join Us, Refer a Friend, and Earn a Referral Bonus! Job Summary The Receptionist & Mail Coordinator serves as the first point of contact for visitors, clients, and employees while managing all incoming and outgoing mail operations. This role is responsible for maintaining a professional front desk environment, coordinating mail and package distribution, and supporting general administrative tasks to ensure smooth office operations.

Requirements

Prior experience in mailroom, facilities, or office support preferred but not .
Ability to stand or walk periodically throughout the day.
Ability to lift and move packages (typically up to 25–40 lbs ).
Strong attention to detail and commitment to accuracy.
Reliable, punctual, and comfortable working independently.
Valid driver’s license may be for occasional errands.

Responsibilities

Greet and assist visitors, clients, and vendors in a professional and friendly manner.
Maintain the front desk area to ensure it is clean, organized, and welcoming.
Manage visitor check-in procedures and issue visitor badges as .
Provide general information and direct inquiries to appropriate departments .
Receive, sort, scan and distribute incoming mail, packages, and deliveries.
Prepare and process outgoing mail and shipments using courier and postal services.
Track and log packages and certified mail deliveries.
Coordinate with carriers such as FedEx, UPS, and USPS.
Maintain records of shipments and deliveries.
Ensure timely distribution of mail across departments.
Ensure secure handling of confidential or sensitive materials.
Prepare and process outbound mail and packages through USPS, UPS, FedEx, and other carriers.
Create labels, complete required documentation, and ensure proper packaging.
Occasionally travel to local post offices or shipping centers to drop off items.
Occasionally travel to local banks to deposit checks.
Assist with basic office administrative tasks such as filing, scanning, and data entry.
Monitor inventory and order office supplies when needed.
Assist with general office upkeep, including tidying shared spaces, organizing supplies, and maintaining a clean work environment.
Run occasional errands
Support office events, meetings, and internal communications as .