Receptionist & Mail Coordinator

Ventra Health, Inc. • Dallas, TX

7d • Onsite

About The Position

The Receptionist & Mail Coordinator serves as the first point of contact for visitors, clients, and employees while managing all incoming and outgoing mail operations. This role is responsible for maintaining a professional front desk environment, coordinating mail and package distribution, and supporting general administrative tasks to ensure smooth office operations.

Requirements

• Prior experience in mailroom, facilities, or office support preferred but not required.
• Ability to stand or walk periodically throughout the day.
• Ability to lift and move packages (typically up to 25–40 lbs).
• Strong attention to detail and commitment to accuracy.
• Reliable, punctual, and comfortable working independently.
• Valid driver’s license may be required for occasional errands.

Responsibilities

• Greet and assist visitors, clients, and vendors in a professional and friendly manner.
• Maintain the front desk area to ensure it is clean, organized, and welcoming.
• Manage visitor check-in procedures and issue visitor badges as required.
• Provide general information and direct inquiries to appropriate departments.
• Receive, sort, scan and distribute incoming mail, packages, and deliveries.
• Prepare and process outgoing mail and shipments using courier and postal services.
• Track and log packages and certified mail deliveries.
• Coordinate with carriers such as FedEx, UPS, and USPS.
• Maintain records of shipments and deliveries.
• Ensure timely distribution of mail across departments.
• Ensure secure handling of confidential or sensitive materials.
• Prepare and process outbound mail and packages through USPS, UPS, FedEx, and other carriers.
• Create labels, complete required documentation, and ensure proper packaging.
• Occasionally travel to local post offices or shipping centers to drop off items.
• Occasionally travel to local banks to deposit checks.
• Assist with basic office administrative tasks such as filing, scanning, and data entry.
• Monitor inventory and order office supplies when needed.
• Assist with general office upkeep, including tidying shared spaces, organizing supplies, and maintaining a clean work environment.
• Run occasional errands
• Support office events, meetings, and internal communications as required.

Benefits

• As part of our robust Rewards & Recognition program, this role is eligible for our Ventra performance-based incentive plan, because we believe great work deserves great rewards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees