Mail Clerk

OUTSOURCE MANAGEMENT GROUP LLCJohnstown, OH
Onsite

About The Position

The employee in this position is responsible for sorting, processing and/or delivery of mail. Must be capable of working in a fast paced environment and will be expected to uphold the Standards of Service and best practices developed by OMG.

Requirements

  • High School Diploma or equivalent
  • Knowledge of postal equipment preferred
  • Familiarity with USPS general guidelines
  • Working knowledge of Microsoft Word, Excel, Outlook and PowerPoint
  • Reading, writing, and arithmetic skills required
  • Must have valid driver’s license
  • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 100lbs.
  • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time
  • Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.).
  • The ability to exert maximum muscle force to lift, push, pull, or carry objects.
  • The ability to lift approximately 50lbs. on a regular basis.

Nice To Haves

  • Be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting
  • Ability to learn skills quickly
  • Multi-tasking abilities in dealing with several projects at one time
  • Attention to detail
  • Ability to function with a high level of patience, tact and diplomacy in handling any complaints/situations
  • Excellence verbal and written communication skills
  • Excellent organizational skills
  • Strong initiative required; ability to work independently with minimal direct supervision

Responsibilities

  • Receive and log accountable incoming mail/overnights on a daily basis.
  • Sort incoming mail.
  • Perform mail delivery tasks.
  • Process outgoing mail according to Postal requirements.
  • Sort Company mail, specific bulletins and correspondence.
  • Monitor and listen to clients to understand inquiries and requests in order to provide accurate information about the facilities and services and prompt assistance.
  • Ensure the delivery of faxes/parcels in a timely manner.
  • Immediate attention given to clients entering Mail Center.
  • Adhere to the Standards of Excellence.
  • Perform miscellaneous duties as assigned by the Field Support Supervisor or Account Manager.
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