Mail Clerk

Maersk • Charlotte, NC

1d • Onsite

About The Position

The Mail Clerk is responsible for the accurate and timely handling of incoming and outgoing mail, packages, and courier services. This role supports daily business operations by ensuring secure receipt, sorting, delivery, and dispatch of mail while maintaining confidentiality, compliance, and excellent internal customer service in a corporate office environment.

Requirements

• High school diploma or equivalent
• Basic proficiency with Microsoft Office and shipping systems
• Ability to lift and carry packages (typically up to 40 lbs)

Nice To Haves

• 1–2 years of experience in mailroom, office services, or administrative support preferred
• Experience in a corporate or professional office environment
• Familiarity with postage meters, courier platforms, and tracking systems
• Experience handling confidential or regulated documents
• Strong attention to detail and accuracy
• Excellent organizational and time‑management skills
• Dependable, punctual, and service‑oriented
• Ability to prioritize tasks and meet daily deadlines
• Strong integrity and discretion when handling sensitive materials
• Positive, professional demeanor and team‑focused attitude

Responsibilities

• Receive, sort, and distribute incoming mail, packages, and deliveries to appropriate departments and individuals
• Prepare outgoing mail and packages, including metering, labeling, and coordinating with courier services
• Track express and registered mail to ensure accurate delivery and receipt confirmation
• Maintain organized mailrooms and storage areas
• Coordinate daily pickups and deliveries with postal services and courier vendors (e.g., FedEx, UPS, DHL)
• Ensure shipping requests meet company guidelines, cost controls, and deadlines
• Assist employees with shipping inquiries, tracking, and special delivery requests
• Handle confidential, legal, and sensitive documents in accordance with Maersk policies and security protocols
• Follow chain‑of‑custody requirements for restricted or confidential materials
• Support records retention, document destruction, and secure disposal processes as assigned
• Maintain logs and records for incoming/outgoing mail and packages
• Monitor mailroom supplies and request replenishment as needed
• Support office services functions as required (e.g., deliveries between departments, basic administrative tasks)
• Assist with special projects, audits, or site initiatives related to mail and document handling
• Maintain a clean, safe, and organized mailroom environment
• Follow safety procedures for lifting, handling packages, and operating mail equipment
• Report safety hazards, equipment issues, or process concerns to management

Benefits

• Health Insurance
• Paid Time Off
• 401k Match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED