Mail Clerk
OUTSOURCE MANAGEMENT GROUP LLC•Norwood, OH
•Onsite
About The Position
The employee in this position is responsible for sorting, processing and delivering mail within a professional office location. This person will become knowledgeable of all mail processing equipment and software on site, properly utilizing this equipment to its fullest potential and will engage in a continuous improvement model to meet, and exceed company standards of production and quality.
Requirements
- High School Diploma or equivalent
- Knowledge of mail room environment preferred.
- Knowledge of postal equipment preferred.
- Familiarity with USPS general guidelines preferred.
- Working knowledge of Microsoft Word, Excel, Outlook
- Reading, writing, and basic arithmetic skills required
- Ability to be personable, articulate, knowledgeable and professional.
- Ability to learn skills quickly and thoroughly.
- Ability to multi-task
- Attention to detail.
- Ability to function with a high level of patience, tact, and diplomacy in handling any complaints/situations
- Excellent verbal and written communication skills
- Excellent organizational skills
- Ability to communicate effectively with co-workers.
- Ability to read and understand written and oral instructions.
- Strong initiative with an ability to work independently with minimal direct supervision.
Responsibilities
- Receive and log accountable incoming mail/overnights daily
- Sort incoming mail
- Perform mail delivery tasks
- Prepare outgoing mail for USPS/courier pickup
- Process outgoing mail according to Postal requirements
- Sort Company mail, specific bulletins, and correspondence
- Monitor and listen to clients to understand inquiries and requests and provide accurate and prompt assistance
- Receive, log, and deliver FedEx, UPS, and USPS packages in a timely manner
- Immediate attention given to clients entering or calling Mail Center
- Learns from, teaches, and assists fellow team members with other duties as needed.
- Adheres to the Standards of OMG and client Excellence.
- Other duties as assigned by management.
- All positions require cross training to enable better service for our customer.
- Operation of print related equipment, packaging and managing print work as needed
- Miscellaneous work related to special projects as assigned by the client or OMG Management
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
