Mail Clerk – Evening Shift

Recrute Action•Halifax, NS

10d•Onsite

About The Position

Grow your experience in a fast-paced insurance environment where your work helps keep critical operations moving every day. This on-site opportunity offers hands-on involvement with mail processing, digital imaging, cheque handling, and scanning technology while working in a collaborative team atmosphere that values accuracy, reliability, and continuous learning.

Requirements

High school diploma completion.
Strong organizational and time management skills in a high-volume, deadline-driven environment.
Strong attention to detail and accuracy.
Ability to manage fluctuating workloads and establish short-term priorities.
Ability to work independently as well as collaboratively within a team environment.
Proficiency with Microsoft Office applications, web applications, and scanning equipment.
Experience operating office equipment and troubleshooting minor hardware and software issues.
Ability to maintain confidential information.
Ability to prioritize tasks, multi-task effectively, and remain organized under tight deadlines.
Ability to make sound decisions in a fast-paced operational environment.
Ability to perform repetitive tasks while maintaining a high level of accuracy and efficiency.
Flexibility to work different shifts.
Ability to perform heavy lifting throughout the workday of up to 50 lbs.
Strong communication and language skills with the ability to clearly understand and communicate information.
Personable attitude and ability to contribute positively within a supportive team environment.

Responsibilities

Open, prepare, and categorize incoming mail while analyzing document content to identify the appropriate business area and work type.
Redirect work accurately to the appropriate processing queues to minimize delays and potential financial impacts.
Perform indexing and quality checks of front-end and back-end documents using client policy, account, group number, and client information.
Process cheques and documents according to established procedures, including cheque verification, scanning, indexing, pre-deposit preparation, and deposits.
Operate high-speed document scanners in a fast-paced environment while performing daily software and hardware troubleshooting.
Provide front-line customer service while ensuring service levels are consistently met.
Adapt to changing priorities and fluctuating workloads while maintaining speed, accuracy, and organization.
Assist with projects, effort and time tracking, and administrative duties such as maintaining barcode stock, faxing, photocopying, filing, and managing mail and courier logs.
Verify information on original documents and redirect imaged materials to alternate processing areas through AWD.
Learn and process documents across all business unit lines within Imaging Services.