Mail Clerk

Recrute Action•Boston, MA

1d•Onsite

About The Position

Looking for a new contract opportunity where your attention to detail and organizational skills can make an impact? This role offers the chance to work in a professional corporate environment, collaborate with multiple teams, support essential business operations, and build valuable experience within a well-established financial services organization.

Requirements

1 year of experience working with imaging and indexing systems.
Previous experience in an office environment required.
Strong verbal and written communication skills.
Proficiency with Microsoft Office and Outlook.
Ability to perform accurate data entry and manage document processing tasks.
Strong organizational skills with the ability to multitask and prioritize work in a high-volume, deadline-driven environment.
Excellent attention to detail and commitment to accuracy.
Strong analytical and problem-solving skills.
Ability to learn new processes quickly and adapt to changing priorities.
Demonstrated reliability and a stable employment history.
Ability to stand for approximately 3 to 4 hours per shift and lift up to 20 pounds.

Nice To Haves

College education preferred.
Experience with mail sorting, scanning, indexing, and document management processes preferred.
Experience operating mailing equipment, folder inserters, and postage meters is an asset.

Responsibilities

Receive, sort, prepare, scan, and index incoming mail and documents accurately.
Process outgoing mail and courier shipments through the Fulfillment Center.
Support the effective operation of Imaging and Fulfillment services for corporate locations.
Maintain service levels and productivity standards established by business requirements.
Handle troubleshooting mail requiring advanced knowledge and problem-solving skills.
Process inbound bulk mail and maintain workflow statistics and reporting.
Deliver quality customer service and operational support to internal business partners.
Train and support new team members within the Imaging and Fulfillment Center.
Cross-train and provide support across Statement, Imaging, and Fulfillment functions.
Ensure proper handling of sensitive and confidential personally identifiable information (PII).
Follow established operational procedures, quality standards, and compliance requirements.
Assist with workflow prioritization in a high-volume, deadline-driven environment.