Mail Clerk

Arizona Department of Administration • Phoenix, AZ

3d • $16 • Onsite

About The Position

The Industrial Commission of Arizona (ICA) is seeking a Mail Clerk to join their Administration Division/Fleet-Mailroom. The ICA Mail Room provides essential mail services to multiple building tenants and other state agencies, processing approximately 25,000 pieces of inbound and outbound mail monthly. This role involves sorting mail, preparing tracking sheets, participating in security screening, delivering and collecting mail on assigned routes, preparing outbound mail using a folder/inserter, processing mail through a postage meter or shipping software, and preparing packages for vendor pickups. The position also operates printers for folding and inserting jobs, prints electronic certified postage and claimant letters, and uses a large document scanner for mail archival. The Mail Clerk will interact directly with customers via phone and in person to answer general mail room questions.

Requirements

• Knowledge sufficient to oversee and participate in the collection, sorting, preparation and delivery of mail.
• Knowledge of Postal Regulations, correct meters, registering and certifying of mail.
• Knowledge of mail services sufficient to determine the most cost effective method.
• Knowledge sufficient to assume responsibility for correct metering, registering and certifying of mail.
• Knowledge sufficient to oversee and participate in maintaining routine office records and reports.
• Skill in prioritizing workload of the mail unit.
• Skill in basic mathematical calculations.
• Skills in operating and maintaining postal machines.
• Skills in monitoring basic office recording keeping.
• Skill in planning work flows and schedule work.
• Skill in working well with others without losing sight of the task.
• Good organizational skills and keep all work areas clean, organized and free of unnecessary debris.
• Skill in handling difficult situations and deal with constant interruptions without losing focus.
• Skill in being flexible and using appropriate discretion when dealing with customers and coworkers.
• Ability to follow written and verbal directions; and maintain basic written records.
• Ability to work well and closely with others.
• Ability to operate and maintain postal machines.
• Ability to be discrete and flexible when working with customers and coworkers.
• Must have the ability to lift 25-50 pounds.
• Must possess and retain a current, valid class-appropriate Arizona driver’s license.
• Must complete all required training and successfully pass all necessary driver’s license record checks.
• Must maintain acceptable driving records.
• Must complete all required driver training.
• Must maintain the statutorily required liability insurance if operating a personally owned vehicle on state business.
• Must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Nice To Haves

• A minimum of one year experience working in a mailroom and or post office is preferred.

Responsibilities

• Processing incoming and outgoing mail.
• Receiving and processing requests for various forms and booklets.
• Operating postage/mail equipment, United Parcel Services, FedEx (Ship Manager) processing, and Neo-Track System (computerized and manual).
• Receiving and processing maintenance and service calls.
• Maintaining various logs and files.
• Answering and directing phone calls.
• Processing Express Mail (UPS) and certified mail.
• Preparing mail for Tucson Shuttle for delivery.
• Completing special deliveries and assignments.
• Significant interaction with customers.
• Delivering mail internally and externally using state vehicles.
• Prioritizing workload of the immediate mail unit.
• Sorting incoming mail for distribution.
• Dispatching outgoing mail.
• Computing basic mathematical calculations in operating and maintaining postal machines.
• Monitoring basic office/personal record keeping.

Benefits

• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed