Mail Assistant

United States Army Installation Management Command • Joint Base Lewis-McChord, WA

4d

About The Position

Serves as a mail assistant and technical inspector in the Official Mail and Distribution Center (OMDC), Directorate of Human Resources (DHR), at JBLM. The position processes official mail and provides guidance on mail preparation and procedures. It also conducts technical inspections of unit and official mail rooms or facilities and prepares reports on inspection findings and program ratings.

The role handles accountable mail, including certified, registered, insured, express, and classified material. It uses directories, locator listings, distribution lists, automated programs, and mail-processing equipment to route, process, and distribute mail. The position also reviews and corrects or rejects unit mail clerks’ change-of-address and directory cards.

The incumbent must be able to obtain and maintain eligibility for a Secret security clearance or access, pass a background investigation and credit check, and complete a pre-employment physical examination with annual examinations thereafter. The role requires lifting up to 50 pounds and possessing or obtaining and maintaining a valid state driver's license to operate vehicles. Applicants must qualify through experience; education cannot substitute for the required experience. A one-year probationary period applies.

Requirements

• One year of specialized experience processing incoming and outgoing mail, including accountable mail, in accordance with mail program regulations and guidelines.
• One year of specialized experience assisting customers with mail-processing procedures.
• One year of specialized experience operating automated mail-processing systems and equipment to process official mail.
• One year of specialized experience preparing mail-related reports and maintaining mailroom records using automated office tools.
• Applicants who held a General Schedule position within the preceding 52 weeks must have 52 weeks of federal service at the next lower grade or equivalent (GS-05).
• Must obtain and maintain eligibility for a Secret security clearance or access; a background investigation and credit check are required.
• Must complete a pre-employment physical examination and annual examinations thereafter.
• Must be able to lift up to 50 pounds in the regular performance of duties.
• Must possess or obtain and maintain a valid driver's license issued by one of the 50 U.S. states or possessions to operate vehicles.
• Must provide proof of U.S. citizenship.
• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
• Must complete a one-year probationary period.
• Direct deposit of pay is required.
• Education cannot substitute for the required experience.
• Applicants must meet an eligible employment-authority category; this announcement identifies current civilian employees of the organization as eligible to apply.

Responsibilities

• Advise mailers on procedures for preparing accountable and classified material for dispatch.
• Use staff directories, locator listings, automated computer programs, and distribution lists to route materials.
• Reroute misdirected mail.
• Process incoming and outgoing official mail and distribute mail on post to multi-service staff elements and battalion- or company-size organizations.
• Operate automated mail-processing equipment, including computers, postage meters, and scales.
• Conduct technical inspections of unit and official mail rooms and facilities.
• Prepare written inspection reports identifying problems and assessing or rating the program.
• Receive, sign for, and control accountable mail, including certified, registered, insured, express, and classified material.
• Review change-of-address and directory cards from unit mail clerks for accuracy and correct or reject obvious errors.
• Maintain mailroom records and prepare mail-related reports using automated office tools.

Benefits

• Federal employees and their families have access to a comprehensive benefits package; specific benefits depend on position type and eligibility.
• PCS costs may be authorized subject to availability of funds.
• Recruitment and relocation incentives may be authorized.
• Student loan repayment may be authorized.
• Salary negotiations for applicants new to federal service may be authorized.
• Credit for prior non-federal work experience and certain military service in determining annual leave accrual may be authorized.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed