Mail and Records Clerk

Boston Mountain Rural Health Center • Marshall, AR

4d

About The Position

The Mail and Records Clerk is responsible for managing the flow of incoming and outgoing mail, ensuring efficient mail distribution, and supporting medical records management. This role provides essential backup support to the records team, ensuring the timely and accurate processing of documents, mail, and records requests. The ideal candidate is detail-oriented, organized, and capable of managing multiple tasks in a fast-paced environment.

Requirements

• Must be at least 18 years old and possess a valid driver's license.
• A high school diploma or equivalent is required.
• Basic proficiency with Microsoft Office Suite and familiarity with electronic record-keeping systems.
• Ability to handle confidential information with discretion.
• Strong communication skills and ability to work independently and as part of a team.

Nice To Haves

• Additional education or certification in records management or office administration is a plus.

Responsibilities

• Retrieve mail from designated locations; a valid driver's license is required.
• Sort, open, and distribute incoming mail and packages to appropriate departments.
• Prepare and send outgoing mail, including certified and priority mail, as needed.
• Manage bulk mailings and other special mailing projects as directed.
• Serve as backup for medical records requests and fax box duties, ensuring compliance with confidentiality policies and regulations.
• Assist in scanning, filing, and organizing patient records within the electronic medical records (EMR) system.
• Respond to requests for medical records from authorized personnel in a timely and secure manner.
• Accurately log and track mail and records activities, maintaining up-to-date records for auditing and compliance.
• Assist in updating and maintaining databases and filing systems for easy retrieval and reference.
• Respond promptly and courteously to inquiries regarding mail and records.
• Communicate with other departments regarding mail or record-related issues to ensure efficient workflow.
• Follow organizational and regulatory guidelines for confidentiality, privacy, and data protection.
• Adhere to HIPAA guidelines when handling sensitive medical records and information.

Benefits

• Up to 4 weeks of PTO per year
• PTO Cash Out
• Longevity Bonus
• 11 Paid Holidays
• Bereavement Leave
• Affordable Insurance premium for medical, dental, and vision plans for employee and dependents
• Basic Life/AD&D 100% paid by the employer
• Supplemental Insurance Coverage
• 401k Retirement Plan-employer matches up to 5%

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED