Magento Catalog Manager

Carazo Enterprise SL

18h•Remote

About The Position

We are seeking a reliable and detail-oriented Magento and Shopify Catalog Manager to join our team on a full-time remote basis (40 hours per week, Monday to Friday, 8 hours per day). This role is ideal for someone with strong experience in Magento and Shopify administration, eCommerce catalog management, website operations, data entry and quality assurance. The successful candidate will be responsible for maintaining a smooth customer shopping experience, managing product catalogs, monitoring website functionality, and coordinating website-related tasks in accordance with established company procedures. You will play an important role in ensuring that our online stores operate efficiently and provide an excellent customer experience.

Requirements

Experience working with Shopify / Magento / Adobe Commerce (Magento 2 preferred).
Experience managing eCommerce product catalogs.
Strong understanding of the customer shopping experience and online store operations.
Experience with website QA and testing.
Excellent attention to detail and organizational skills.
Ability to manage multiple priorities and follow structured procedures.
Strong communication and problem-solving abilities.
Ability to work independently in a remote environment.

Nice To Haves

Experience with multi-store or international eCommerce websites.
Basic understanding of SEO, merchandising, and conversion optimization.
Experience coordinating with developers and managing website-related projects.
Familiarity with spreadsheets, reporting tools, and task management systems.

Responsibilities

Manage and maintain Magento/Shopify-based eCommerce websites.
Update and maintain product catalogs, including product listings, descriptions, pricing, images, categories, and attributes/specifications.
Ensure product information is accurate, complete, and customer-friendly.
Monitor stock visibility and merchandising presentation.
Handle new product listing: organizational works for requests of images, texts, translations and other for new products.
Monitor and manage the website shopping cart and checkout process.
Ensure customers can complete purchases smoothly.
Identify and escalate any checkout, payment, or cart-related issues.
Coordinate with developers and relevant teams to resolve issues efficiently.
Perform regular website quality assurance checks following established company protocols and procedures.
Test website functionality from the customer’s perspective to ensure a seamless shopping experience.
Monitor product pages, navigation, search functionality, checkout flow, promotions and discounts, mobile responsiveness, website usability.
Bug management: reporting of bugs and errors in Magento/Shopify catalog or checkout process to developers with respective follow ups until fixed.
Catalog QA verification: ensuring all products correctly appear on website, with attributes, prices, images, texts and availability corresponding to the stock.
Coordinate website updates and operational tasks.
Track outstanding issues and ensure timely follow-up.
Work with internal teams, developers, and stakeholders to implement changes and improvements.
Maintain organized reporting and task tracking.
Ensure all work follows company SOPs, processes, and quality standards.
Work organization: creation and organization of tasks in task management system (Trello) with weekly and monthly reports.