Senior Product Manager, Catalog
About The Position
SeatGeek is seeking a Lead Product Manager to take ownership of the company's Catalog, which serves as the foundational data layer for the platform. This role is crucial for defining what exists on SeatGeek, impacting everything from event discovery to ticket purchasing and venue navigation. The Catalog is the source of truth for all downstream experiences, including shopping and fulfillment. This is a high-leverage, cross-functional position focused on ensuring the Catalog is accurate, complete, and up-to-date to build fan trust and ensure seamless experiences. The mission is to make SeatGeek's understanding of the live event world the most accurate, comprehensive, and richly detailed in the industry, from managing new event announcements to modeling complex venues and capturing event attributes that help fans find the right seats. SeatGeek is looking for individuals excited to build the data foundation that powers live entertainment.
Requirements
- 8+ years of relevant product management experience with a strong track record shipping impactful products at scale, ideally in marketplace, platform, or data-intensive contexts.
- Experience owning foundational data, catalog, or platform products where accuracy, completeness, and freshness are core to the value delivered, and where downstream teams depend on the built product.
- Comfort operating in complex, ambiguous problem spaces; ability to take a messy real-world domain and design systems and processes that make it structured, scalable, and trustworthy.
- Strong fluency with data: comfortable defining quality metrics, diving into analytics, and partnering with analysts for insights.
- Experience partnering with operations teams and designing internal tooling or workflows.
- Strong customer empathy and a tasteful product eye, even when the 'customer' is an internal operator or a downstream team.
- Excellent communication and storytelling skills, with proficiency in modern prototyping tools like Claude, Figma Make, Loveable, or similar.
- Proven ability to lead cross-functional teams toward ambitious goals with urgency and clarity.
- Demonstrated curiosity in new technologies and how they can solve user problems in new ways.
- Candidates must be based on the East Coast, with preference given to those in the New York City area.
Nice To Haves
- Experience with products that leverage machine learning or AI to automate data ingestion, entity matching, or content enrichment at scale.
- Experience with marketplace or ticketing products, or other domains where a high-quality catalog or knowledge graph is a core competitive advantage.
Responsibilities
- Own the vision and strategy for SeatGeek's Catalog and define how to build the most accurate, complete, and fresh representation of the live event world in the industry.
- Raise the bar on catalog coverage and freshness: get new events and onsales live faster, close inventory and matching gaps, and reduce errors and staleness that erode fan trust and downstream conversion.
- Blend user, data, and domain knowledge to identify where better catalog data can redefine the fan experience (e.g., seat features, views, maps, and enriched event content) and where it unblocks partner and operations workflows.
- Partner closely with operations and marketplace teams to design tooling and processes that allow SeatGeek to ingest and maintain catalog data at scale.
- Partner with analytics to define key metrics for catalog health (coverage, freshness, accuracy, match rate) and build dashboards and monitoring to ensure platform accountability.
- Act as an ambassador for Catalog to the rest of the company, evangelizing work and celebrating wins; collaborate with PMs across the shopping funnel and post-purchase experience on dependencies and shared opportunities.
- Stay ahead of emerging technologies like AI and machine learning to automate ingestion, improve matching, and enrich the representation of the live event experience.
- Provide mentorship to junior product team members and contribute to enhancing product team culture and best practices.
Benefits
- Equity stake
- Flexible work environment, allowing for in-office or 100% remote work
- WFH stipend to support home office setup
- Unlimited PTO
- Up to 16 weeks of fully-paid family leave
- 401(k) matching
- Student loan matching program
- Health, vision, dental, and life insurance
- Up to $25k towards family building, reproductive health services and Gender-affirming care
- $500 per year for wellness expenses
- Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
- $360 per quarter to spend on tickets to live events
- Annual subscription to Spotify, Apple Music, or Amazon music
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
