Senior Product Manager, Catalog
About The Position
SeatGeek is seeking a Lead Product Manager to take ownership of the company's Catalog, which serves as the foundational data layer for the platform. This role is crucial for defining what exists on SeatGeek, impacting everything from event discovery and ticket purchasing to venue navigation and event attributes. The Catalog is the ground truth upon which all other experiences, including shopping, fulfillment, and event attendance, are built. This is a high-leverage, cross-functional position focused on ensuring the Catalog is accurate, complete, and up-to-date to maintain fan trust and ensure seamless downstream experiences. The mission is to make SeatGeek's understanding of the live event world the most accurate, comprehensive, and richly detailed in the industry, from managing new event announcements to modeling complex venues and capturing essential fan-facing attributes.
Requirements
- 8+ years of relevant product management experience with a strong track record shipping impactful products at scale, ideally in marketplace, platform, or data-intensive contexts.
- Experience owning foundational data, catalog, or platform products where accuracy, completeness, and freshness are core to the value delivered.
- Comfort operating in complex, ambiguous problem spaces and designing structured, scalable, and trustworthy systems and processes.
- Strong fluency with data, including defining quality metrics, diving into analytics, and partnering with analysts.
- Experience partnering with operations teams and designing internal tooling or workflows.
- Strong customer empathy and a tasteful product eye.
- Excellent communication and storytelling skills.
- Proficiency in modern prototyping tools like Claude, Figma Make, Loveable, or similar.
- Proven ability to lead cross-functional teams toward ambitious goals with urgency and clarity.
- Demonstrated curiosity in new technologies and how they can solve user problems.
- Candidates must be based on the East Coast, with preference given to those in the New York City area.
Nice To Haves
- Experience with products that leverage machine learning or AI to automate data ingestion, entity matching, or content enrichment at scale.
- Experience with marketplace or ticketing products, or other domains where a high-quality catalog or knowledge graph is a core competitive advantage.
Responsibilities
- Own the vision and strategy for SeatGeek's Catalog and define how to build the most accurate, complete, and fresh representation of the live event world in the industry.
- Improve catalog coverage and freshness by getting new events and onsales live faster, closing inventory and matching gaps, and reducing errors and staleness.
- Identify opportunities to enhance the fan experience through better catalog data (e.g., seat features, views, maps, enriched event content) and unblock partner and operations workflows.
- Partner with operations and marketplace teams to design tooling and processes for ingesting and maintaining catalog data at scale.
- Collaborate with analytics to define catalog health metrics (coverage, freshness, accuracy, match rate) and build monitoring dashboards.
- Act as an ambassador for the Catalog team, evangelizing work, celebrating wins, and collaborating with other PMs on dependencies and shared opportunities.
- Explore how AI, machine learning, and emerging technologies can automate ingestion, improve matching, and enrich the representation of the live event experience.
- Provide mentorship to junior product team members and contribute to enhancing product team culture and best practices.
Benefits
- Equity stake
- Flexible work environment (office or 100% remote)
- WFH stipend
- Unlimited PTO
- Up to 16 weeks of fully-paid family leave
- 401(k) matching
- Student loan matching program
- Health, vision, dental, and life insurance
- Up to $25k towards family building, reproductive health services and Gender-affirming care
- $500 per year for wellness expenses
- Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
- $360 per quarter to spend on tickets to live events
- Annual subscription to Spotify, Apple Music, or Amazon music
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
