Machine Service Equipment Inspector

Warren CAT•Odessa, TX

2d•Onsite

About The Position

The Machine Service Equipment Inspector is responsible for supporting service management and service sales staff with inspections, quoting, and customer management by performing the following duties: Performs pre-service inspections on all Customer and Warren CAT owned machines arriving at Warren CAT locations for service and repairs. Performs post service inspections on all Customer and Warren CAT owned machines after service and repairs have been performed. Performs pre and post service operational tests on Customer and Warren CAT owned machines being service and repaired. Properly documents all pre and post repair inspections on the correct forms and in the proper systems. Effectively communicates inspection findings to the Machine Service Management Team and/or Service Technicians. Assists in repair/maintenance research and quote preparation based on inspection results. Occasionally assists the service management team with training new employees on the safe operation and inspection process of CAT and allied equipment. Occasionally assists Product Support Sales Reps in creation of repair estimates based on inspection findings. Other duties may be assigned.

Requirements

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Should have a solid understanding of CAT equipment from the mechanical and operational view point.
Should have 10-15 years of CAT equipment experience.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Basic Computer skills needed. Proficiency in Microsoft Excel required. Good typing skills required.
Valid Driver’s license and clean driving record.
Must be able to pass Work Steps.
Strong mechanical aptitude with knowledge of general machine operation.
Ability to operate, to a limited degree, all of the products that we sell.
Ability to recognize machine problems and failures on the products that they inspect for trade and purchase, including power train knowledge, structural knowledge, the ability to measure undercarriage, etc.
Highly proficient in machine and engine maintenance with complete understanding of CAT equipment.
Significant mechanical aptitude.

Responsibilities

Performs pre-service inspections on all Customer and Warren CAT owned machines arriving at Warren CAT locations for service and repairs.
Performs post service inspections on all Customer and Warren CAT owned machines after service and repairs have been performed.
Performs pre and post service operational tests on Customer and Warren CAT owned machines being service and repaired.
Properly documents all pre and post repair inspections on the correct forms and in the proper systems.
Effectively communicates inspection findings to the Machine Service Management Team and/or Service Technicians.
Assists in repair/maintenance research and quote preparation based on inspection results.
Occasionally assists the service management team with training new employees on the safe operation and inspection process of CAT and allied equipment.
Occasionally assists Product Support Sales Reps in creation of repair estimates based on inspection findings.
Other duties may be assigned.