Machine Operator I B2 2nd shift

Westrock Coffee Company•Conway, AR

About The Position

The Machine Operator is responsible for setting up, operating, and monitoring food processing and packaging equipment in a high-speed production environment. The role helps ensure machinery runs safely and efficiently while meeting food safety, quality, production, and waste goals. The operator conducts routine checks, makes equipment adjustments, troubleshoots operating issues, and works with team members to meet daily production goals. The operator follows work orders and manufacturing specifications, prepares equipment and materials for production and changeovers, inspects packages, documents production and downtime, and handles finished boxes and pallets. The role also includes cleaning the machine and work area, submitting samples for quality assurance, and following quality-system, safety, and PPE protocols.

Requirements

High school diploma or GED.
1–2 years of experience in a food manufacturing environment.
Effective communication skills, including speaking, writing, active listening, and taking instructions.
Good leadership and training skills.
Ability and willingness to promote and support a positive culture and follow Westrock Coffee values.
Ability to collaborate across the operation to achieve goals and objectives.
Ability to work in a fast-paced environment and handle multiple tasks.
Ability to work in a team environment that expects honest communication, a positive attitude, engagement, and personal accountability.
Troubleshooting and problem-solving skills.
Ability to follow specifications and manuals.
Basic math skills.
Mechanical aptitude, including comfort using tools to make simple repairs.

Responsibilities

Operate production equipment safely and efficiently to meet production and waste goals.
Complete equipment-operation documents and checklists, and report malfunctions to a supervisor and maintenance.
Interpret work orders and instructions to ensure materials and specifications are followed.
Troubleshoot and resolve basic-to-moderate operating difficulties.
Ensure coffee has had adequate time to gas off.
Complete changeover sheets, notify line support of required changeovers, and request appropriate film, filters, and boxes for the packaging line.
Use a computer to open the appropriate coffee bin.
Enter item information in a data-entry console to print correct item labels.
Program the packaging machine for the item being run using the manufacturing specification sheet.
Adjust packaging equipment for the appropriate case size and adjust coffee quantities per package to remain within specified ranges without stopping production.
Close and label boxes and send them through a tape machine.
Conduct visual, weight, and seal inspections of packages during operation.
Identify and segregate nonconforming goods for proper disposition.
Move boxes from the conveyor onto pallets and stack them appropriately.
Complete tickets for each pallet, including item number, date, and case count.
Record shift downtime and explanations.
Complete maintenance work-request forms when a mechanic is needed.
Clean the machine with an air hose and sweep the work area as needed to prevent dust on the packaging line.
Check packaging machines and complete changeover sheets to ensure the correct bags are on the packaging line.
Collect and submit required quality-assurance samples.
Follow quality-system and safety protocols, operate equipment safely, wear required PPE, keep work areas clean and organized, and contribute to safety goals.
Perform other duties as assigned.