M365 Administrator

University of Toronto • Toronto, ON

1d • Onsite

About The Position

The Vice-President & Provost System’s team provides technology guidance and systems support to the Division of the Vice-President and Provost. The VPP System’s team is responsible for providing leadership, direction, planning, reporting, and strategic management to the Divisions’ community in the areas of information systems and support, project management, web/media, documentation and training. Reporting to the Assistant Director, IT Operations, the incumbent will play a key role in optimizing workflows within the division using Azure resources and the Microsoft 365 suite. You’ll work alongside clients and the Assistant Director, IT Operations to design and implement tailored, user-friendly solutions while providing hands-on programming support, diagnostics, and systems management.

Requirements

• Bachelor's Degree or acceptable combination of equivalent experience.
• Azure Administration certification, Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Fundamentals, Microsoft 365 Certified: Modern Desktop Administrator Associate.
• Minimum four years of experience with M365 development and administration.
• Strong understanding of Microsoft 365 suite, including SharePoint, Teams, and Office applications.
• Possesses knowledge of related technologies such as SQL server, Azure, Microsoft 365, Microsoft Fabric and Entra ID.
• Proven experience with Power Platform, including PowerApps, Power Automate, Dynamics 365, and Power BI.
• Demonstrated development experience, with the ability to do custom development for M365 products.
• Experience in working in an Agile environment.
• Excellent problem-solving, multi-tasking, and time-management skills.
• Strong communications skills (both oral and written) to communicate effectively with both highly technical and non-technical users.
• Excellent customer service and active listening skills, with strong commitment to provide high quality serviceand professionalism.
• Strong interpersonal to effectively work with a wide range of faculty, staff, and students.
• Ability to work well as a team member in multi-professional environment and as an individual contributor.

Nice To Haves

• Knowledge of the Division of the Vice-President and Provost
• Experience with Microsoft 365 Platform including SharePoint, Power Platform (Power Automate, Power Apps, Power BI, Dataverse), and Azure
• Experience with Azure DevOps and Visual Studio
• Certifications such as Microsoft 365 Fundamentals, Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Solutions Expert (MCSE), and Microsoft Certified Solutions Developer (MCSD), or Microsoft Certified: Information Protection Administrator would be strong assets
• Achievement oriented
• Communicator
• Diligent
• Proactive
• Resourceful

Responsibilities

• Assessing client system requirements, business processes, and user needs, and proposing effective solutions using the Microsoft 365 (M365) suite
• Designing, testing, and modifying programming code.
• Analyzing the performance and efficiency of current client systems (e.g., SharePoint), developing technical improvements, and ensuring system security and integrity.
• Gathering requirements from clients and working closely with M365 Solution Architects to create and implement user-friendly solutions that streamline workflows and improve client processes.
• Collaborating with M365 Solution Architects to develop and implement Enterprise offerings, rollout, and implementation.
• Developing, testing, and modifying programming code within the M365 suite based on client needs.
• Evaluating new M365 tools and updates to assess risks and/or opportunities.
• Addressing client service requests for M365, troubleshoot issues, update documentation, and train end-users on M365 features and best practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level