M365 Project Manager

TEKsystems•Jacksonville, FL

1d•Hybrid

About The Position

TEKsystems is currently looking for a M365 Project Manager that will be responsible working with service design & delivery engineers to oversee the delivery of collaboration and productivity solutions at our enterprise client, the M365 product suite. This role requires technical knowledge and process expertise to examine what’s needed to introduce our client's collaboration and productivity service. The goal is ensuring programs and/or projects are delivered end-to-end (design, build, operate) with high quality, focus on user experience, proper processes, and required security and compliance controls based on collaboration with enterprise teams.

Requirements

Experience working with Azure, Microsoft Information Protection, Purview projects would be an added benefit
Technical knowledge and process expertise to examine what’s needed to introduce our client's collaboration and productivity service.

Responsibilities

Manage overall program execution and program health inclusive of tasks, risks, dependencies, and impediments.
Accountable for end-to-end plan ensuring delivery by expected date.
Collaborate with cross-functional teams to identify and prioritize dependent tasks, track open deliverables to closure.
Engage and support vendor teams to define critical tasks and inter-dependencies needed to deliver.
Track watch items, issues, and risks with corresponding mitigation plans for disposition before implementation.
Track user experience testing and document results, if required.
Manage user migration, communication, and training for programs as required.
Drive development of service management measures and KPIs as required.
As needed, document improvement plans over the course of delivery.
Prepare briefing notes, reports, program updates, and action plans for Management.