LVN or Medical Assistant (FM)

External Brand•Austin, TX

About The Position

Austin Regional Clinic is hiring an LVN or Medical Assistant to support patient care in a family medicine clinic. The role includes documenting patient status and care, rooming patients, taking vital signs, preparing patients for examinations, following clinic protocols, performing diagnostic tests, managing supplies and equipment, supporting medication refill requests, and responding to triage callbacks. The position also involves maintaining clean, stocked patient rooms and equipment, following company policies, and maintaining regular, dependable attendance. LVNs administer medications and injections, provide direct nursing care and patient treatments under physician orders, educate and counsel patients and families, communicate laboratory results, and complete patient follow-up. They may also support vaccine management and immunization programs and participate in new employee orientation. Staff Medical Assistants provide educational materials as directed, administer medications within the scope of their training and position, and contact patients with normal laboratory results while reviewing provider instructions about abnormal results.

Requirements

LVN: High school diploma or equivalent and graduation from an accredited vocational nursing school.
LVN: Current Texas Licensed Vocational Nurse license and current AHA-approved BLS Healthcare Provider CPR completion card; both must be maintained during employment.
LVN: Ability to engage others, listen, and adapt responses to meet their needs, and to align actions with teammates toward shared goals.
LVN: Excellent computer and keyboarding skills, including familiarity with Windows; excellent verbal and written communication skills; and ability to manage competing priorities.
LVN: Professional conduct, ability to understand, recall, and communicate factual information and instructions, and ability to organize thoughts clearly and apply common sense.
LVN: Knowledge of quality nursing practices and assigned duties, nursing skills within the role's scope, organization and efficiency, customer service, interpersonal relations, and problem solving.
LVN: Ability to manage multiple nursing activities with frequent interruptions in a fast-paced environment and maintain excellent attention to detail.
Staff Medical Assistant: High school diploma or equivalent.
Staff Medical Assistant: Meet at least one of the following: Medical Assistant experience; CNA, EMT, PCT, or comparable direct patient care experience beyond activities of daily living, including manual vital signs and medication and/or injection experience; or graduation from a medical assistant program.
Staff Medical Assistant: Current AHA-approved BLS Healthcare Provider CPR completion card, or obtain it within 60 days of hire.
Staff Medical Assistant: Ability to administer medications and injections within the scope of the position within 90 days of hire.
Staff Medical Assistant: Knowledge of medical terminology; excellent organizational and phone listening skills; and ability to multitask and manage competing priorities in a fast-paced environment.
Staff Medical Assistant: Excellent customer service, communication, interpersonal, and problem-solving skills, and ability to work in a team environment.
Staff Medical Assistant: Excellent computer and keyboarding skills, including familiarity with Windows; ability to engage others and adapt responses, follow and communicate instructions and factual information, organize ideas clearly, use common sense, and perform duties professionally.

Nice To Haves

LVN: Previous experience in an ambulatory or acute care setting.
Staff Medical Assistant: Six or more months of experience as a Medical Assistant.
Staff Medical Assistant: Medical Assistant certification.

Responsibilities

Accurately document patient status, care rendered, responses to care, provider orders, and contacts with patients or healthcare providers.
Refill medications according to ARC refill protocols and review provider refill requests.
Room patients, take and document vital signs, and prepare patients for provider examinations.
Follow clinic protocols and directions from the nursing team leader or supervisor.
Perform diagnostic testing, including EKGs, audiograms, tympanograms, spirometry, and visual screenings, and document and report results as appropriate.
Monitor and maintain medical and office supplies and equipment; order supplies as needed and ensure rooms are stocked with current, unexpired supplies.
Review the EPIC triage call in-basket and complete callbacks.
Clean patient rooms, handle dirty laundry appropriately, and keep the laundry cart stocked with fresh linens.
Assist providers with sigmoidoscopy exams and cardiac stress testing, including equipment setup, patient preparation, and equipment cleanup and storage.
Maintain equipment, including autoclaves, and sterilize and wash speculums; check expiration dates.
Adhere to company policies, including OSHA, HIPAA, compliance, and Code of Conduct requirements, and maintain regular, dependable attendance.
Work holiday shifts as required by company policy.
As an LVN, administer medications and injections and provide direct nursing care and treatments under physician orders.
As an LVN, teach and counsel patients and families about health assessment, care, disease prevention, and health maintenance.
As an LVN, support vaccine management and immunization program implementation, monitoring, and evaluation as assigned.
As an LVN, inform patients of laboratory results and complete follow-up for laboratory and diagnostic results, appointments, referrals, medications, and callbacks.
As an LVN, participate in orienting new employees.
As a Staff Medical Assistant, provide educational materials as directed, administer medications within the position's scope, and contact patients with normal laboratory results.
As a Staff Medical Assistant, review provider instructions regarding abnormal results.