LVN or Medical Assistant

Austin Regional Clinic: ARC•Austin, TX

About The Position

Austin Regional Clinic is hiring an LVN or Staff Medical Assistant to provide clinical support and patient care in an ambulatory clinic setting. The position includes documenting patient status and care, rooming patients, taking and recording vital signs, preparing patients for examinations, handling medication refill requests according to clinic protocols, and performing diagnostic tests. The role also supports clinic operations through supply and equipment maintenance, room cleaning, and adherence to company policies and clinical standards. LVN-specific duties include administering medications and injections, providing direct nursing care and patient education, calling patients with laboratory results, performing patient follow-up, and potentially supporting vaccine management and immunization program activities. Staff Medical Assistant-specific duties include providing educational materials, administering medications within the scope of practice, contacting patients about normal laboratory results, and reviewing provider instructions regarding abnormal results. The listed schedule is Monday, Wednesday, and Friday, 7:30 a.m.–5:00 p.m.; Tuesday and Thursday, 7:30 a.m.–12:00 p.m. Holiday shifts may be required under company policy.

Requirements

LVN applicants must have a high school diploma or equivalent and graduate from an accredited vocational nursing school.
LVN applicants must hold a current Texas Licensed Vocational Nurse license and a current AHA-approved BLS Healthcare Provider CPR completion card, and maintain both during employment.
LVN applicants should have knowledge of nursing practices and skills appropriate to the role.
LVN applicants must have strong communication, customer service, interpersonal, problem-solving, organization, and attention-to-detail skills; be able to manage competing priorities and frequent interruptions; and use computers and Windows effectively.
Staff Medical Assistant applicants must have a high school diploma or equivalent.
Staff Medical Assistant applicants must have medical assistant experience, comparable direct-patient-care experience beyond activities of daily living (such as CNA, EMT, or PCT experience including manual vital signs and medications and/or injections), or graduation from a medical assistant program.
Staff Medical Assistant applicants must be able to administer medications and injections within the position's scope within 90 days of hire.
Staff Medical Assistant applicants must have an AHA-approved BLS Healthcare Provider CPR completion card or obtain one within 60 days of hire.
Staff Medical Assistant applicants must have strong organizational, phone-listening, customer service, verbal and written communication, interpersonal, problem-solving, teamwork, computer, and keyboarding skills, including familiarity with Windows; they must manage competing priorities and perform professionally.
Staff Medical Assistant applicants must be able to understand, recall, and communicate factual information and instructions, organize ideas clearly, and use common sense.
The role requires the ability to engage others, listen and adapt responses to their needs, and align individual actions with team goals.

Nice To Haves

Previous LVN experience in an ambulatory or acute care setting.
Six months or more of experience as a Medical Assistant.
Medical Assistant certification.
Knowledge of medical terminology.

Responsibilities

Document patient status, care rendered, response to care, provider orders, and contacts with patients or other healthcare providers.
Refill medications using Austin Regional Clinic refill protocols and review provider refill requests and the EPIC triage-call inbox for callbacks.
Room patients, take and document vital signs, and prepare patients for provider examinations.
Follow clinic protocols and directions from the nursing team leader or supervisor.
Perform diagnostic tests, including EKGs, audiograms, tympanograms, spirometry, and visual screenings, and report and document results as appropriate.
Monitor and maintain inventory of medical and office supplies and equipment, keep rooms stocked with current supplies, and order supplies as needed.
Clean patient rooms, handle dirty laundry appropriately, and ensure the laundry cart is stocked with fresh linens daily.
Assist providers with sigmoidoscopy examinations and cardiac stress testing when needed, including setting up equipment, preparing patients, and cleaning and storing equipment.
Maintain equipment, including autoclaves and speculums, and check expiration dates.
Follow company policies, including OSHA, HIPAA, compliance, and the Code of Conduct; maintain regular and dependable attendance and follow company core competencies.
For the LVN role, administer medications and injections and provide direct nursing care and treatments under physician orders and accepted standards of care.
For the LVN role, teach and counsel patients and families about health assessment, care, disease prevention, and health maintenance.
For the LVN role, potentially manage vaccines, support implementation and evaluation of immunization programs, and complete related documentation.
For the LVN role, call patients with lab results, complete follow-up for lab and diagnostic results, appointments, referrals, medications, and callbacks, and participate in orienting new employees.
For the Staff Medical Assistant role, provide educational materials as directed and administer medications under physician direction and within demonstrated scope of practice.
For the Staff Medical Assistant role, review result-note inbox items, inform patients of normal lab results, and review provider instructions regarding abnormal results.
Work holiday shifts as required by company policy.