LVN or Medical Assistant (FM)

Austin Regional Clinic: ARC•Austin, TX

About The Position

Austin Regional Clinic is hiring an LVN or Staff Medical Assistant to provide clinical support in a family medicine setting. The position includes documenting patient care, rooming patients, recording vital signs, preparing patients for examinations, following clinic protocols, and performing diagnostic tests. It also involves medication refill workflows, triage callbacks, supply and equipment maintenance, cleaning patient rooms, and dependable attendance. Holiday shifts are required as directed by company policy. LVNs provide direct nursing care and administer medications and injections under physician orders. They educate patients and families, may support vaccine management and immunization programs, communicate lab results, complete patient follow-up, and help orient new employees. Staff Medical Assistants provide educational materials as directed, administer medications within their training and scope of practice, call patients with normal lab results, and review provider instructions regarding abnormal results. The schedule is Monday through Friday; Friday hours are 8:00 AM–5:00 PM.

Requirements

For the LVN role: high school diploma or equivalent and graduation from an accredited school of vocational nursing.
For the LVN role: current Texas LVN license and current AHA-approved BLS Healthcare Provider CPR completion card; both must be maintained during employment.
For the LVN role: ability to perform nursing practices and duties within the role’s scope of responsibility.
For the Staff Medical Assistant role: high school diploma or equivalent.
For the Staff Medical Assistant role, meet at least one of the following: Medical Assistant experience; CNA, EMT, PCT, or comparable direct patient-care experience beyond activities of daily living, including manual vital signs and medication and/or injection administration; or graduation from a medical assistant program.
For the Staff Medical Assistant role: current AHA-approved BLS Healthcare Provider CPR completion card, or obtain it within 60 days of hire.
For the Staff Medical Assistant role: ability to administer medications and injections within the scope of the position within 90 days of hire.
Knowledge of medical terminology for the Staff Medical Assistant role.
Excellent computer and keyboarding skills, including familiarity with Windows.
Excellent verbal and written communication, customer service, interpersonal, and problem-solving skills.
Ability to organize work, manage competing priorities and multiple activities, and work effectively in a fast-paced environment with interruptions.
Ability to work in a team, engage and listen to others, adapt responses to their needs, and align actions with team goals.
Ability to perform duties professionally, understand and communicate factual information, follow oral and written instructions, organize ideas clearly, and apply common sense.
Excellent attention to detail for the LVN role.
Excellent organizational and phone-listening skills for the Staff Medical Assistant role.

Nice To Haves

Previous experience in an ambulatory or acute care setting for the LVN role.
Six months or more of experience as a Medical Assistant for the Staff Medical Assistant role.
Medical Assistant certification preferred.

Responsibilities

Document patient status, care provided, response to care, provider orders, and contacts with patients or other healthcare providers.
Refill medications according to ARC protocols and review provider refill requests and the EPIC triage call in basket for callbacks.
Room patients, document vital signs, and prepare patients for provider examinations.
Follow clinic protocols and directions from the nursing team leader or supervisor.
Perform diagnostic testing, including EKGs, audiograms, tympanograms, spirometry, and visual screenings, and report and document results as appropriate.
Monitor and restock medical and office supplies and equipment, check expiration dates, and order supplies as needed.
Clean patient rooms and handle dirty laundry properly; ensure the laundry cart is stocked with fresh linens daily.
Assist with sigmoidoscopy exams and cardiac stress testing as needed, including equipment setup, patient preparation, and post-exam cleaning and storage.
Maintain equipment, including autoclaves and speculums, and sterilize and wash equipment as needed.
Follow company policies, including OSHA, HIPAA, compliance, and the Code of Conduct, and meet core competencies.
Maintain regular and dependable attendance and work holiday shifts as required by company policy.
As an LVN, administer medications and injections and provide direct nursing care and treatments under physician orders and accepted standards of care.
As an LVN, teach and counsel patients and families about health assessment, care, disease prevention, and health maintenance.
As an LVN, support vaccine management and immunization program implementation, monitoring, and evaluation as needed.
As an LVN, call patients with lab results, complete patient follow-up for results, diagnostics, appointments, referrals, medications, and callbacks, and participate in new employee orientation.
As a Staff Medical Assistant, provide educational materials as directed, administer medications within physician direction and scope of practice, call patients with normal lab results, and review provider instructions regarding abnormal results.