LVN/LPN - Downtown Multispecialty Clinic - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

University of Southern California•Sacramento, CA

About The Position

The LVN/LPN provides direct patient care and clinical and administrative support in a multispecialty clinic. The role includes taking patient histories and vital signs, documenting medication lists and other patient information in the chart or EHR, administering medications as directed, assisting physicians with exams and minor procedures, performing EKGs and venipuncture, and collecting specimens using appropriate techniques. The LVN/LPN also triages patients in person and by telephone, helps maintain patient flow, and supports individualized care plans and treatment plans. Administrative responsibilities include scheduling and receiving patients, arranging diagnostic tests, preparing charts and exam rooms, handling calls and correspondence, organizing pharmacy refill requests for physician approval, obtaining prior authorizations, and managing supplies and equipment inventory. The position may support Executive Programs and provide backup administrative assistance. The LVN/LPN maintains patient privacy and confidentiality, follows safety and infection-control policies, and collaborates with physicians, staff, patients, and other care-team members. Other duties may be assigned.

Requirements

High school diploma or equivalent.
Graduate of an accredited vocational nursing program.
Licensed Vocational Nurse (LVN), California Department of Consumer Affairs.
Basic Life Support (BLS) Healthcare Provider certification from the American Heart Association.
Fire Life Safety Training (LA City); if not held upon hire, it must be obtained within 30 days of hire and maintained through renewal before expiration. Required within LA City only.
Ability to work effectively with physicians, staff, and patients.
Proficient computer skills, including Microsoft Word and Internet access and utilization.
Demonstrated excellent customer service behavior.
Strong interpersonal skills for handling sensitive situations and confidential information.
Ability to make decisions effectively and with appropriate stakeholder input.
Ability to work independently and as part of a team to complete duties in a timely manner.

Nice To Haves

Two years of experience in a surgical care, acute care, or ambulatory care setting.
LVN Intravenous Therapy Certification (California Department of Consumer Affairs).

Responsibilities

Escort and receive patients, take patient histories and vital signs, document medication lists, and record patient information in the chart or EHR in accordance with Joint Commission standards.
Provide direct patient care and administer medications as directed by a physician.
Assist physicians with exams, treatments, minor clinical procedures, and other care activities permitted by the LVN license.
Perform EKGs, venipuncture using methods such as syringe, vacutainer, blood culture, and finger stick, and collect specimens using proper techniques.
Triage patients in person and over the telephone; monitor and manage daily patient flow.
Prepare patient charts before appointments, including pertinent medical information, x-rays, and lab work; arrange special equipment as needed.
Set up exam rooms and maintain an effective and efficient patient flow.
Schedule diagnostic tests ordered by physicians and schedule and receive patients.
Perform administrative duties, including answering and returning patient, physician, and pharmacy calls; handling correspondence and incoming faxes; and obtaining prior authorizations.
Organize pharmacy refill requests for physician approval.
Oversee equipment and office supply inventory.
Work with Executive Programs and provide backup administrative support when needed.
Establish and revise work-center and related staff schedules, with input from the clinic director, and adjust clinical staff schedules to support quality, patient-centered care.
Use professional communication for patient care and education and multidisciplinary team collaboration; serve as a liaison between physicians and others.
Perform first aid and CPR if needed.
Maintain patient privacy, safety, and confidentiality; maintain a safe environment and comply with infection-control policies and applicable standards and regulations.
Other duties as assigned.