LVN Case Manager
About The Position
At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission.
Requirements
- Licensed Vocational Nurse (LVN) – Active California License
- Current BLS certification obtained through the American Heart Association or American Red Cross
- Strong communication and interpersonal skills to collaborate with patients and providers
- Excellent organizational and time management abilities
- Ability to multitask and work independently in a fast-paced clinical environment
- Proficiency in electronic health record (EHR) systems
Nice To Haves
- Bilingual Spanish/English preferred
- Two to four years of nursing experience preferred
- Experience in case management or care coordination
- Prior experience managing Non-RWP, Non-EIS, and Non-ECM populations
Responsibilities
- Provide comprehensive case management services within the scope of an LVN
- Serve as a liaison between patients, providers, and healthcare teams to ensure seamless care transitions
- Develop and monitor individualized care plans in collaboration with providers
- Coordinate follow-ups, referrals, and prior authorizations as required
- Conduct patient outreach calls to track progress, follow up on care plans, and address service needs
- Assist providers by managing non-complex and complex cases, reducing administrative burdens
- Support medication adherence monitoring, appointment scheduling, and patient education initiatives
- Work closely with interdisciplinary teams to streamline workflow and improve patient tracking
- Provide coverage for other Care Advocates as needed
- Ensure accurate and timely documentation of all case management activities
- Maintain compliance with HIPAA regulations and DAP Health policies
- Report urgent case management needs to the Director of Case Management or Nurse Manager
- Participate in team meetings, case conferences, and quality improvement initiatives
- Uphold DAP Health’s Mission, Vision, and Core Values
- Provide compassionate, high-quality customer service to patients and their families
- Engage in ongoing training to enhance patient interactions and satisfaction
- Adhere to workplace safety protocols and immediately report unsafe conditions
- Maintain strict privacy and security measures regarding patient and employee information
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
