Luxury Sales Consultant, King of Prussia

Blue Nile • Blue Nile King of Prussia, PA

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About The Position

Blue Nile is seeking a part-time Luxury Sales Consultant for its retail showroom. The role focuses on delivering a white-glove customer experience, educating customers about jewelry purchases, and building lasting relationships that strengthen customers’ connection with the Blue Nile brand. The consultant is expected to be professional, accessible, enthusiastic, and committed to helping customers feel confident in their purchases and in Blue Nile as their jeweler for life.

Requirements

• Previous retail sales or customer service experience.
• High school diploma or GED.
• Excellent interpersonal, creative problem-solving, organizational, and time-management skills.
• Excellent listening, written, and verbal communication skills.
• Strong attention to detail and high integrity.
• Ability to work within deadlines in a fast-paced environment.
• Strong computer, typing/keyboarding, and data-entry skills, with the ability to navigate computer systems effectively and efficiently.
• Ability to stand for extended periods.
• Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons.
• Authorization to work in the United States.

Nice To Haves

• Jewelry experience is a plus but not required.

Responsibilities

• Communicate the Blue Nile difference and instill trust and confidence in the brand.
• Provide exceptional customer service and continually develop product knowledge to educate customers.
• Provide accurate information and set clear expectations to ensure an on-brand customer experience.
• Proactively follow up on internal and external communications while maintaining Blue Nile service standards.
• Resolve complex customer service challenges with solutions that exceed customer expectations.
• Help maintain a customer-focused service culture, enhance the buying experience, and build relationships that support long-term business growth.
• Maintain excellent attendance and punctuality.
• Consistently achieve or exceed company sales and service goals.
• Partner with peers and showroom management to solve problems while maintaining a customer-focused service culture.

Benefits

• Medical coverage for eligible positions.
• Vision coverage for eligible positions.
• Dental coverage for eligible positions.
• 401(k) employer match for eligible positions.
• Regular positions are eligible for a discretionary bonus.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED