Luxury Leasing Consultant

LUMA Residential • McKinney, TX

8d • Onsite

About The Position

LUMA Residential is seeking an experienced, outgoing, polished, and sales-driven Luxury Leasing Consultant to join our team at The Mason, a beautiful apartment community located in McKinney, Texas. Luxury leasing is more than opening doors and showing apartment homes. It is about creating an experience from the very first interaction. Our Leasing Consultants are often the first impression a future resident has of our community and of LUMA Residential. We are looking for someone who knows how to connect with people, uncover what they are looking for, showcase the lifestyle our community offers, and confidently turn prospects into residents. If you love sales, enjoy meeting new people, provide exceptional customer service, and know how important follow-up is to closing the lease, we want to meet you!

Requirements

• Has previous apartment leasing experience, with luxury multifamily experience strongly preferred.
• Has a proven sales and customer service mindset and is comfortable asking for the lease.
• Is outgoing, confident, professional, and genuinely enjoys connecting with people.
• Understands the importance of presentation, attention to detail, and exceptional service in a luxury community.
• Is highly organized and able to manage leads, appointments, applications, follow-up, and resident needs.
• Is comfortable using technology, property management software, CRM systems, email, and Microsoft Office.
• Has knowledge of Fair Housing laws and professional leasing practices.
• Is dependable, positive, solution-oriented, and works well as part of a team.
• Is available to work Saturdays and a schedule that meets the needs of the community.
• Has a valid driver's license and active automobile liability insurance.

Responsibilities

• Create an Exceptional First Impression: Welcome every prospect and resident with warmth, professionalism, enthusiasm, and genuine hospitality.
• Turn Tours Into Leases: Learn what matters most to each prospect, showcase available apartment homes and community amenities, overcome objections, and confidently ask for the lease.
• Own Your Follow-Up: Maintain timely and personalized communication with prospects from their initial inquiry through application, move-in, and beyond.
• Build Resident Relationships: Provide exceptional service to current residents and help create a community where residents feel welcomed and valued.
• Know Your Product: Become an expert on The Mason, available apartment homes, pricing, amenities, specials, neighborhood conveniences, and competitors.
• Achieve Leasing Goals: Work alongside your team to meet occupancy, leasing, renewal, and resident retention goals.
• Maintain Luxury Standards: Help ensure the leasing office, models, amenities, tour route, and community presentation consistently reflect the standards expected of a luxury community.
• Support Your Team: Communicate, collaborate, and jump in wherever needed to help your community succeed.

Benefits

• Comprehensive medical, dental, and vision insurance
• 401(k) eligibility after 6 months of employment with immediate 100% vesting once eligible
• Paid vacation, sick time, company leave, and holidays
• Employee apartment discount opportunities
• Paid education and professional development opportunities
• Employee Assistance Program and additional wellness resources
• Career growth and advancement opportunities within LUMA Residential
• A team-focused culture where your ideas and contributions matter

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed