Luxury Leasing Consultant
About The Position
LUMA Residential is looking for an energetic, polished, outgoing, and sales-driven Luxury Leasing Consultant to join our team at Highland Luxury Living Apartments in Lewisville, Texas. In luxury apartment living, leasing is about much more than showing an apartment and completing paperwork. You are often the first impression of the community. From the first phone call or online inquiry to the property tour, application, move-in, and beyond, our Leasing Consultants help create the experience that makes prospects want to call LUMA home. If you love meeting new people, enjoy sales, take pride in providing exceptional customer service, and thrive in a fast-paced environment where every day is different, we want to meet you!
Requirements
- Previous apartment leasing experience, with luxury multifamily experience strongly preferred.
- A strong sales and customer-service mindset and is comfortable asking for the lease.
- Outgoing, personable, professional, and confident communicating with prospects and residents.
- Understands the importance of appearance, presentation, attention to detail, and exceptional service in a luxury community.
- Organized and able to manage leads, appointments, follow-up, applications, and resident needs.
- Comfortable using technology, property management software, CRM systems, email, and Microsoft Office.
- Knowledge of Fair Housing laws and professional leasing practices.
- Dependable, positive, solution-oriented, and enjoys being part of a team.
- Available to work Saturdays and a schedule that meets the needs of the community.
- Has a valid driver's license and active automobile liability insurance.
Responsibilities
- Welcome prospects and residents with warmth, professionalism, enthusiasm, and genuine hospitality.
- Learn what each prospect is looking for, showcase the community and available apartment homes, and confidently ask for the lease.
- Maintain consistent, personalized follow-up with prospects and help guide them from initial inquiry through application and move-in.
- Provide outstanding service to current residents and help create a community where residents feel valued.
- Become an expert on Highland Luxury Living, available apartment homes, amenities, pricing, specials, and the surrounding Lewisville area.
- Work with your team to achieve occupancy, traffic, renewal, and leasing goals.
- Help ensure the leasing office, models, tour route, and community consistently provide the polished presentation expected in a luxury environment.
- Jump in, communicate, collaborate, and support your teammates whenever needed.
Benefits
- Comprehensive medical, dental, and vision insurance
- 401(k) with a 20% company match, fully vested after just 6 months
- Paid vacation, sick time, company leave, and holidays
- Employee apartment discount opportunities
- Paid education and professional development opportunities
- Employee Assistance Program and additional wellness resources
- Career growth and advancement opportunities within LUMA Residential
- A team-focused culture where your contribution matters
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
