Luxury Leasing Consultant

LUMA Residential•Dallas, TX

5d•$19 - $20•Onsite

About The Position

LUMA Residential is seeking a Luxury Leasing Consultant for one of their upscale communities in the Grapevine area. This role is for a polished, energetic professional passionate about customer service, luxury living, and building a rewarding career in multifamily housing. LUMA Residential focuses on technology, training, and opportunity to create a path for success, going beyond just showing apartments to delivering exceptional experiences and building meaningful connections. They are also interested in bilingual candidates.

Requirements

Minimum of 1 year of onsite apartment leasing experience (required)
Understand luxury branding, presentation, and attention to detail
Comfortable using technology, CRM systems, and digital communication tools
Strong sales, customer service, and relationship-building skills
Excellent communicator with strong follow-through
Enjoy working in a fast-paced, team-oriented environment
Positive attitude and a desire to grow your career
Valid driver's license
Reliable, insured vehicle
Professional appearance aligned with luxury community standards
Strong commitment to customer service excellence

Nice To Haves

Luxury apartment leasing experience preferred
Bilingual (English/Spanish) is a plus
Experience with Yardi, CRM, or other property management software is a plus

Responsibilities

Engage Prospective Residents by delivering personalized, high-touch tours that reflect the luxury brand of the community.
Present apartment homes and amenities with confidence, knowledge, and enthusiasm.
Follow up with prospects and build strong relationships throughout the leasing process.
Screen applicants using qualification standards.
Achieve and exceed leasing and occupancy goals, including maintaining a 33%+ conversion rate from prospect to resident.
Deliver an Elevated Resident Experience by providing a concierge-style customer experience at every interaction.
Maintain a polished, professional appearance aligned with luxury brand standards.
Ensure the leasing office and community consistently reflect an upscale environment.
Create memorable first impressions that set the tone for the resident experience.
Support Marketing & Leasing Success by executing outreach and marketing initiatives to attract qualified prospects.
Utilize technology, CRM tools, and digital platforms to maximize lead conversion.
Support social media, resident events, and community branding efforts.
Contribute innovative ideas that enhance the resident experience and community reputation.
Be Part of a High-Performing Team by collaborating with teammates to achieve community goals.
Participate in resident events that support a luxury lifestyle experience.
Bring positive energy, professionalism, and a solutions-focused mindset every day.