Luxury Leasing Consultant (Top Performer) – Chandler Residences
About The Position
Core Responsibilities Own the full leasing funnel: lead response → qualification → tour → follow-up → close Deliver high-impact, personalized tours that convert prospects into residents Drive urgency and commitment during every interaction Maintain a disciplined follow-up pipeline—no missed leads, no delayed responses Partner with onsite team to ensure unit readiness matches leasing commitments Accurately track all activity in Knock/RealPage CRM systems Actively contribute to occupancy growth and revenue performance Sales Performance Standards Immediate lead response with consistent same-day engagement Strong conversion ratios across all stages of the funnel Consistently ask for the lease and secure next steps before prospects leave Execute structured follow-up with persistence and professionalism Create urgency using limited availability, pricing strategy, and expiring specials Maintain a polished, luxury-level presentation at all times Contribute to online reputation growth through exceptional service Customer Experience Expectations Deliver a white-glove, hospitality-driven experience Build rapport quickly and tailor tours to each prospect’s lifestyle Remove friction from the leasing process through proactive communication Represent Chandler Residences with confidence, professionalism, and attention to detail Qualifications 3+ years of leasing experience in Class A or luxury multifamily REQUIRED Proven track record of high closing ratios and leasing performance Strong sales instincts, objection handling, and negotiation skills Experience with Knock, RealPage, or similar CRM systems Professional, polished presentation is non-negotiable Ability to perform under pressure and accountability to metrics Top Performer Profile You will succeed here if you: Consistently rank as a top producer on your team Take ownership of your pipeline and results Have a strong sense of urgency and follow-through Are competitive, confident, and comfortable asking for the sale Thrive in an environment where performance is measured and expected Performance Metrics Occupancy and leasing velocity targets Tour-to-lease conversion ratio Lead response time compliance Follow-up completion rate Online reviews and resident experience Compensation & Incentives Competitive base + performance-based commissions Bonus opportunities tied to leasing performance and occupancy goals Opportunity for growth within a high-performing portfolio Apply If… You are a closer—not an order taker You understand how to create urgency and drive decisions You want to work in a luxury environment where performance matters
Requirements
- 3+ years of leasing experience in Class A or luxury multifamily REQUIRED
- Proven track record of high closing ratios and leasing performance
- Strong sales instincts, objection handling, and negotiation skills
- Experience with Knock, RealPage, or similar CRM systems
- Professional, polished presentation is non-negotiable
- Ability to perform under pressure and accountability to metrics
Responsibilities
- Own the full leasing funnel: lead response → qualification → tour → follow-up → close
- Deliver high-impact, personalized tours that convert prospects into residents
- Drive urgency and commitment during every interaction
- Maintain a disciplined follow-up pipeline—no missed leads, no delayed responses
- Partner with onsite team to ensure unit readiness matches leasing commitments
- Accurately track all activity in Knock/RealPage CRM systems
- Actively contribute to occupancy growth and revenue performance
- Immediate lead response with consistent same-day engagement
- Strong conversion ratios across all stages of the funnel
- Consistently ask for the lease and secure next steps before prospects leave
- Execute structured follow-up with persistence and professionalism
- Create urgency using limited availability, pricing strategy, and expiring specials
- Maintain a polished, luxury-level presentation at all times
- Contribute to online reputation growth through exceptional service
- Deliver a white-glove, hospitality-driven experience
- Build rapport quickly and tailor tours to each prospect’s lifestyle
- Remove friction from the leasing process through proactive communication
- Represent Chandler Residences with confidence, professionalism, and attention to detail
Benefits
- Competitive base + performance-based commissions
- Bonus opportunities tied to leasing performance and occupancy goals
- Opportunity for growth within a high-performing portfolio
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
Number of Employees
251-500 employees
