CORE RESPONSIBILITIES Own the full leasing funnel: lead response → qualification → tour → follow-up → close Deliver high-impact, personalized tours that convert prospects into residents Drive urgency and commitment during every interaction Maintain a disciplined follow-up pipeline—no missed leads, no delayed responses Partner with onsite team to ensure unit readiness matches leasing commitments Accurately track all activity in Knock/RealPage CRM systems Actively contribute to occupancy growth and revenue performance SALES PERFORMANCE STANDARDS Immediate lead response with consistent same-day engagement Strong conversion ratios across all stages of the funnel Consistently ask for the lease and secure next steps before prospects leave Execute structured follow-up with persistence and professionalism Create urgency using limited availability, pricing strategy, and expiring specials Maintain a polished, luxury-level presentation at all times Contribute to online reputation growth through exceptional service CUSTOMER EXPERIENCE EXPECTATIONS Deliver a white-glove, hospitality-driven experience Build rapport quickly and tailor tours to each prospect’s lifestyle Remove friction from the leasing process through proactive communication Represent Chandler Residences with confidence, professionalism, and attention to detail TOP PERFORMER PROFILE You will succeed here if you: Consistently rank as a top producer on your team Take ownership of your pipeline and results Have a strong sense of urgency and follow-through Are competitive, confident, and comfortable asking for the sale Thrive in an environment where performance is measured and expected PERFORMANCE METRICS Occupancy and leasing velocity targets Tour-to-lease conversion ratio Lead response time compliance Follow-up completion rate Online reviews and resident experience APPLY IF… You are a closer—not an order taker You understand how to create urgency and drive decisions You want to work in a luxury environment where performance matters
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
251-500 employees