Luggage Assistant

SP Plus • Orlando, FL

4d • Onsite

About The Position

Overview Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go. As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience—especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we’re reimagining how people move through their journeys—saving time, reducing hassle, and ensuring every step feels effortless and efficient.

Requirements

• Ability to work rotating shifts
• Strong customer service skills
• Strong verbal and written communication skills
• Must be eligible to work in the United States
• Must successfully pass the pre-employment criminal background screening
• Must pass pre-employment Drug Testing process
• Must successfully pass any other additional pre-employment background screening
• Must successfully obtain and maintain airport badge
• Needs to be familiar and comfortable with computers
• Must be at least 18 years of age
• Able to work in fast paced, high volume active guest service environment
• Ability to work rotating shifts Including nights, early mornings, and weekends.
• Complete all required training including airport compliance
• At least 18 years of age or older
• Eligible to work in the United States
• High school diploma or equivalent
• Lift up to 75lbs
• Pass a criminal background screening
• Pass a drug screening
• Strong customer service skills
• Strong verbal and written communication

Nice To Haves

• Appearance Guidelines Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee’s dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company’s business standards. With the exception of a fully-grown mustache, beard, or goatee all men must be clean shaven. No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management. Clean & well-maintained approved uniforms must be worn on shift Additional requirements as specified by management

Responsibilities

• Handles and delivers guests luggage.
• Sorting, processing, and delivering luggage to guest rooms.
• Providing excellent guest service in a variety of situations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees