Part-Time Luggage Room Attendant - Hampton Inn Seaport
About The Position
Represents the hotel at the main entrance by greeting arriving and departing guests enthusiastically and courteously. Directs traffic at the main entrances to ensure luggage assistance for all guests. Reads luggage tags and provides claim tickets. Grasps, lifts, and moves packages and luggage from vehicles, places them on baggage carts, and stores them in a secure area. Retrieves luggage from storage for checking-out guests. Greets guests immediately with a friendly welcome. Replenishes stock in the Suite Shop. Responds to guest inquiries regarding hotel features and assistance. Provides clear directions to facilities and attractions. Assists in loading luggage carts from storage for guests. Answers the Luggage Assistant station's telephone and provides accurate information. Maintains an alert and attentive demeanor, remaining calm during heavy business volumes. Advises housekeeping as necessary to maintain a clean hotel entrance.
Requirements
- Demonstration of Hilton's Values: Hospitality, Integrity, Leadership, Teamwork, Ownership, Now.
- Demonstration of key attributes: Quality, Productivity, Dependability, Customer Focus, Adaptability.
Responsibilities
- Greet arriving and departing guests enthusiastically and courteously.
- Direct traffic at the main entrances to ensure luggage assistance for all guests.
- Read luggage tags and provide claim tickets.
- Grasp, lift, and move packages and luggage from vehicles, place them on baggage carts, and store them in a secure area.
- Retrieve luggage from storage for checking-out guests.
- Greet guests immediately with a friendly welcome.
- Replenish stock in the Suite Shop.
- Respond to guest inquiries regarding hotel features and assistance.
- Provide clear directions to facilities and attractions.
- Assist in loading luggage carts from storage for guests.
- Answer the Luggage Assistant station's telephone and provide accurate information.
- Maintain an alert and attentive demeanor, remaining calm during heavy business volumes.
- Advise housekeeping as necessary to maintain a clean hotel entrance.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
