Lube Technician-Tony Honda Hilo

TONY HAWAII AUTOMOTIVE GROUP LLC•Hilo, HI

16d•Onsite

About The Position

The Lube Technician performs light maintenance and repairs, including lube, oil, and filter changes; tire balancing and rotation; and cooling-system flushing. The role supports the company’s vision of being the best place to work and for guests to do business, and its mission to build long-term relationships with associates and guests and make a positive difference in the community. The technician completes work efficiently and accurately according to the repair order and dealership and factory standards, road-tests vehicles when required or refers them to a test technician, and communicates repair status and additional work needs to the Service Advisor. The technician also coordinates with the parts department, documents work performed and recommended, stays current with required training, and maintains personal and company tools and equipment. The position follows the Tony Group standards: SMILE, GREET, HELP, THANK, and GOLD.

Requirements

Good verbal and written communication skills.
Excellent interpersonal and customer service skills.
Valid driver’s license with a clean driving record.
High school diploma or equivalent.
One to two months of related experience.

Responsibilities

Perform light maintenance and repairs, including lube, oil, and filter changes; tire balancing and rotation; and cooling-system flushing.
Perform work outlined in repair orders efficiently and accurately in accordance with dealership and factory standards.
Road-test vehicles when required or refer them to the test technician.
Communicate repair status and any need for additional work to the Service Advisor.
Communicate with the parts department regarding parts needed for repairs.
Advise the Service Advisor if repair work changes the vehicle’s appearance or condition.
Document all work performed and recommended on the repair order.
Stay current with all mandated factory and dealership training.
Maintain personal and company tools and equipment.
Follow Tony Group standards: be positive and respectful, greet people within five feet, help guests or find someone who can, thank guests, and maintain a grand-opening look daily.