Luau Lead Musician

Royal Lahaina Resort•Lahaina, HI

1d•Onsite

About The Position

The Luau Musician must be an expert at playing the instrument they are hired to play. An integral part of their responsibility is to work in conjunction with the Luau Stage Manager under the direction of the Luau Artistic Director to maintain the quality of the Luau Show.

Requirements

At least 2-years’ experience in playing the instrument you are hired to play.
At least 2-years' experience in a Luau show production or equivalent.
Previous guest service experience required.
Demonstrated knowledge of Hawaiian/Polynesian culture, songs and dances.
Ability to sit, stand, walk, twist, reach and bend frequently.
Frequent repetitive hand, wrist, and body motions.
Light to Medium work – Lifting up to 20 to 50 pounds of equipment occasionally, and/or up to 10 pounds of force frequently and constantly to lift, carry, push, pull or otherwise move objects.
Proven experience in a show production role or equivalent.
Must possess high level of technical proficiency and knowledge of playing the instrument you are hired to play.
Must be able to work in conjunction with the Luau Stage Manager, Luau Artistic Director, F&B Luau Managers, and Luau staff.
Must be able to interact with fellow co-workers, manager/supervisors, guests and others with respect and honesty.
Must be able to work cohesively with fellow co-workers and managers/supervisors as part of a team.
Must attend all scheduled rehearsals, training, and hotel required meetings.
Must have a positive attitude.
Must be able to read and write in the English language.
Must be able to effectively communicate both verbally and written, with all levels of management, employees, guest and others in an attentive friendly, courteous and service oriented manner.
Must be able to approach all encounters with management, employees, guest and others in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by management, employees, guests, and others.
Must have excellent decision-making skills and be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be detail oriented and able to perform job functions with accuracy.
Must be able to multitask and prioritize duties and functions according to the Luau Show’s needs to meet deadlines.
Must comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Must comply with all departmental and company policies.
Must be able to maintain confidential information.

Responsibilities

Work closely with the Luau Stage Manager, Luau Artistic Director, F&B Luau Manager, and all Luau staff.
Attend and participate in all scheduled rehearsals and trainings for the show as required.
Attend all pre-shift and post shift meetings.
Perform all assigned pre-shift and post shift duties.
Learn and perform all of the components of the music for each performance in the Luau Show.
Be a master of the instrument that you are hired to play.
Support and assist in playing other instruments in the Tahitian and Samoan segments in the Luau Show.
Be flexible to learning other techniques to perform the music for each song and dance performed in the Luau Show.
Identify technical problems and resolve any issues asap.
Ensure all instruments are kept in good condition.
Report any problems or issues to the Luau Stage Manager that requires his/her attention as they arise.
Ensure compliance with all local and liquor laws and health and sanitation regulations.
Be in compliance with the Hotel rules and regulations.
Attend and participate in all department and company required meetings/training.
Provide excellent guest experience for overall guest satisfaction.
Perform other duties as directed by supervisor/management.
Maintain a nice, kind, warm and friendly demeanor, and be an Ambassador of Aloha Spirit at all times.
Show up to work on time, at the start of your scheduled shift ready to work, fully dressed in accordance to the Highgate Hotel standards.
Follow directions and take critiques and adjust as necessary.
Be self-motivated and able to learn quickly.
Work with minimal supervision.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the Luau Show.
Maintain personal hygiene, appearance and grooming according to the Highgate standards.
Perform other duties as directed/assigned by supervisor/management.