The LTSS Service Coordinator Clinician works under the direction and supervision of an RN, who has overall responsibility for the member’s case as required by applicable state law and contract. Within the scope of licensure, the clinician contributes to LTSS care coordination by assisting the responsible RN with telephonic or face-to-face assessments to identify, evaluate, coordinate, and manage members’ physical health, behavioral health, social service, and long-term services and support needs. The role involves coordination for members with chronic illnesses, co-morbidities, and/or disabilities, in collaboration with the RN, member, and health care team. Decisions are based on current member needs and require understanding disease processes, terminology, and clinical guidelines, but do not require nursing judgment. This is a field-based position serving Elkhart, Kosciusko, and Marshall Counties in Indiana. The candidate should reside in one of the listed counties. The role requires travel to client sites or designated locations as needed, with occasional office attendance for meetings or training. Alternate locations may be considered if the candidate lives within commuting distance of an office. Elevance Health’s hybrid workforce policy also requires associates to work at an Elevance Health location at least once per week unless the role is specified as primarily virtual; onsite expectations are discussed during hiring.
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Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree