About The Position

The LTSS Service Coordinator–Clinician is responsible for the member’s case and contributes to LTSS care coordination within the scope of licensure and applicable state law and contract. The clinician assists the responsible RN with telephonic or face-to-face assessments to identify, evaluate, coordinate, and manage member needs related to physical health, behavioral health, social services, and long-term services and supports. This is a field-based position, primarily involving travel to client sites or designated locations, with occasional office attendance for meetings or training. Alternate locations may be considered for candidates who live within commuting distance of an office. Candidates outside a reasonable commuting distance from the posting locations are generally not considered unless an accommodation is granted as required by law. The desired candidate should be located in the listed counties in East, Middle, or West Tennessee.

Requirements

  • Current, unrestricted LPN/LVN, LSW, LCSW, LMSW, or other non-RN license permitted by state law in the applicable state(s).
  • Nursing diploma or associate degree in nursing or a related field, together with at least 2 years of experience working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator or similar role; or an equivalent combination of education and experience.
  • Ability to perform activities within the scope of licensure and applicable state law.
  • Desired location in the listed Tennessee counties: East Tennessee—Knox, Anderson, Campbell, Hawkins, Sullivan, Washington, or Carter; Middle Tennessee—Nashville, Davidson County, and surrounding area; West Tennessee—Shelby, Fayette, Tipton, Hardeman, or Haywood.
  • Ability to work in a field-based role and travel to client sites or designated locations, with occasional office attendance.

Nice To Haves

  • Case management experience with older adults or individuals with disabilities is strongly preferred.
  • BA/BS in Health or Nursing preferred.

Responsibilities

  • Assist in identifying members at risk of complications.
  • Obtain clinical data as directed.
  • Help identify members who could benefit from an alternative level of care or other waiver programs.
  • Provide collected information to the responsible RN, who verifies and interprets it, conducts additional assessments as needed, and develops, monitors, evaluates, and revises the member’s care plan.
  • Participate, as directed by the responsible RN, in coordinating care for members with chronic illnesses, co-morbidities, and/or disabilities.
  • Work with the RN, member, and health care team to support cost-effective and efficient use of health benefits.
  • Apply an understanding of disease processes, terminology, and clinical guidelines to decisions based on the member’s current needs; decisions do not require nursing judgment.

Benefits

  • Merit increases
  • Paid holidays
  • Paid Time Off
  • Incentive bonus programs, unless covered by a collective bargaining agreement
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Short- and long-term disability benefits
  • 401(k) with match
  • Stock purchase plan
  • Life insurance
  • Wellness programs
  • Financial education resources
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