LTC Residential Manager & Caseworker

Forest County Potawatomi Community•Crandon, WI

1d•Onsite

About The Position

This position is partially or fully grant funded. Employment beyond the term of the grant award may be subject to approval by Executive Council. This position will be a Grant Representative, meaning you will be responsible for maintaining grant requirements, including, timely project implementation, preparation of reports, budget management and documentation, analysis of data that supports the execution of the grant(s), and assisting the Grants Department in seeking future funding. The Long-Term Care (LTC) Residential Manager & Caseworker oversees a five-unit, 24/7 residential group home, leading daily operations and coordinating person-centered services that promote resident well-being, independence, and quality of life. This role ensures effective service delivery through care coordination, staff oversight, and communication with families and providers, while maintaining a safe and structured environment. The position also manages grant activities and supports efforts to secure ongoing program funding.

Requirements

Associate degree required
5+ years’ experience in a supervisory or leadership capacity required
5+ years’ experience in residential care, in-home care, case management, or supportive services including providing and overseeing direct resident support/activities of daily living (ADLs)
Demonstrated ability to communicate effectively and build collaborative relationships with residents, families, providers, and team members.
Demonstrated experience in documentation, resident observation, and use of electronic health record (EHR) systems to ensure accurate, timely, and compliant records.
Must be 21 years or older
Must have a valid driver’s license
Must meet eligibility requirements for Tribal vehicle use.
Must successfully pass all applicable background checks and drug screens.
Proof of immunizations is required and immunizations/testing provided upon hire.

Nice To Haves

Bachelor’s degree in social work, human services, health-related field, or related preferred.
10+ years preferred experience in a supervisory or leadership capacity.
10+ years preferred experience in residential care, in-home care, case management, or supportive services including providing and overseeing direct resident support/activities of daily living (ADLs).
Medication administration experience preferred
Ability to complete competency evaluation prior to independent medication passing required.

Responsibilities

Leads daily residential operations to ensure a safe, structured, and supportive environment.
Supervises Long-Term Care Community Health Representatives (LTC CHRs) to promote teamwork and accountability.
Directs daily routines, schedules, and service delivery for consistency and quality.
Develops and oversees admission processes, policies, and approvals.
Ensures compliance with regulatory standards and program requirements.
Supports program development, quality improvement, and residential model implementation.
Coordinates individualized service plans aligned with resident needs and goals.
Builds relationships with residents and support networks to ensure continuity of care.
Monitors resident documentation and assessments within the electronic health record system.
Advocates for resident needs through coordination of services and community resources.
Maintains grant requirements, including timely project implementation, preparation of reports, budget management and documentation, analysis of data that supports the execution of the grant(s), and assisting the Grants Department in seeking future funding.