Caseworker

Center for Human Development (CHD) • Amherst, MA

1d • Hybrid

About The Position

Center for Human Development (CHD) is looking for a Spanish speaking Outreach Caseworker for our Family Outreach of Amherst, a program in Amherst, MA, to assist at-risk, low-income families with housing, benefit retention, immigration, substance abuse, domestic violence, parenting, and other issues struggling families face. We are proud to offer a welcoming, family-friendly workplace where teamwork, compassion, and respect are at the heart of everything we do. Our office fosters a collaborative environment where staff support one another, celebrate successes, and work together. We value employees who are patient, empathetic and committed to making positive impacts in the lives of others. This is a home visiting casework position with services provided in the home, community, and in the office. Duties will include taking families to appointments, coaching them on life skills and providing advocacy as needed. A good understanding of the effects of trauma and social justice issues is a must.

Requirements

• 2 years' experience working with at-risk families and providing case management and client advocacy
• A working knowledge of social justice and poverty issues
• An understanding of how trauma affects parents and children
• Be able to juggle numerous tasks at once
• Ability to maintain accurate, confidential client records
• Strong verbal and written communication skills are important
• Valid driver's license and reliable transportation for work purposes
• Spanish speaking

Responsibilities

• Assist families in crisis to identify the cause of their crisis and work with them to take steps to address and find solutions to the crisis
• Help families identify positive resources in their community and gain access to these resources
• Provide transportation to appointments and meetings as appropriate
• Assist head of family to schedule team meetings so that all providers and family members are communicating regularly
• Provide advocacy, information, and referrals to individuals who call the agency seeking assistance
• Taking families to appointments
• Coaching them on life skills
• Providing advocacy as needed

Benefits

• Dental, Health and Life insurance
• Paid time off
• Earned vacation time
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed