LTC Home Care Supervisor

Ccsww•Kent, WA

3d•Onsite

About The Position

Catholic Community Services Long Term Care provides non-medical assistance to aging persons and those with disabilities living in their homes – in every county in western Washington. Homecare workers do everything from housework, such as the grocery shopping, the laundry and dishes, to personal care such as dressing, bathing, and helping transferring from the bed. Care may be just a few hours a day, or around the clock. For all income levels, CCS LTC brings affordable, personal care every day, sustaining those who are served with dignity – in the home they cherish. The Long-Term Care (LTC) Supervisor ensures frail seniors and individuals with disabilities live safely at home through high-quality personal care. Reporting to the LTC Service Director, you will manage a caseload of 80-100 clients and supervise 50-60 Home Care Assistants (HCAs). This role balances clinical advocacy, staff mentorship under a Union Collective Bargaining Agreement, and rigorous DOH regulatory compliance.

Requirements

Active Home Care Aide License, Nursing aide certification, or equivalent license.
3 years of Supervisory Experience in Home Care, Home Health, or Hospice.
Bachelor's Degree in Business, Health Care or Medically related field and four years of experience working in a fast-paced Health Care delivery system. (Experience may be substituted for Education; successfully completing intensive six-month on-the-job LTC Supervisor training at CCS may substitute for education).
Previous health services work history, experience with diverse teams.
Valid Driver’s License and Automobile insurance.
Pass required criminal background check.

Responsibilities

Conduct initial home visits to orient clients to rights and policies.
Perform comprehensive safety inspections, and develop personalized care plans and emergency protocols.
Supervise and mentor 50-60 Home Care Assistants, including hiring, training, conducting performance reviews and managing corrective actions under the Union Collective Bargaining Agreement.
Manage a caseload of 80-100 clients, matching them with appropriately trained HCAs, monitoring client satisfaction, and ensuring 24/7 coverage through a rotational on-call program.
Ensure strict adherence to DOH licensing rules, LTC safety programs, and universal precautions while serving as a mandated reporter and community liaison.
Manage clients and HCA data entry, verify electronic visit records for accurate daily payroll and billing, and maintain organized digital and paper files.
Holds (primary) leadership role in creating a culture of privacy and security of Protected Health Information in HIPAA Covered Entity service area, including education of staff about their responsibilities for safeguarding privacy and security.
Authorizes level of staff access to PHI/ePHI to ensure staff can perform assigned job duties; regularly monitors access to ensure appropriate safeguarding of PHI/ePHI.
All employees working in CCS have the responsibility for developing and safekeeping a workplace which values and supports a culturally diverse work environment. Employees treatment of each other, their willingness to try new ways and ideas - all these things contribute greatly to the organization's success in providing an open, culturally enriched, and diverse workplace.