LSR Operations Coordinator

Peter MillarRaleigh, NC

About The Position

The LSR Operations Coordinator is responsible for supporting National Account partners through effective sample management, drop ship operations, product data accuracy, and B2B platform maintenance. This role ensures seamless coordination between internal teams and external retail partners while maintaining high standards of organization, accuracy, and responsiveness.

Requirements

  • Strong organizational and time management skills
  • Exceptional attention to detail
  • Ability to multitask and manage competing priorities
  • Self-motivated with a proactive mindset
  • Strong problem-solving and critical thinking abilities
  • Effective communication and relationship-building skills
  • Ability to work both independently and collaboratively
  • Advanced proficiency in Microsoft Excel and other Microsoft Office applications

Nice To Haves

  • Bachelor’s degree (BA/BS) in Business, Statistics, or a related field, or equivalent experience
  • Experience in operations, retail, logistics, or account support preferred
  • Proven ability to manage data, systems, and operational workflows accurately and efficiently

Responsibilities

  • Manage key National Accounts including Nordstrom, Neiman Marcus, Von Maur, Westport Big and Tall, Bloomingdale’s, Mr. Porter, Dillard’s, Zappos, Patrick James, and future accounts
  • Oversee sample management, including tracking deliveries, organizing inventory, and fulfilling requests for photo shoots and marketing initiatives
  • Process and manage daily drop ship orders, inventory adjustments, and product fulfillment needs
  • Respond to product attribute requests within 24 hours, including fabrication, care instructions, and country of origin details
  • Maintain and update B2B platforms (e.g., NuOrder), including product data, pricing, imagery, and style information
  • Collaborate with the creative team to produce accurate seasonal look books, ensuring proper product presentation and distribution to accounts
  • Support cross-functional communication to ensure alignment between product, marketing, and account teams
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