LPN, Pulmonology (Hyannis)

Cape Cod Healthcare•Hyannis, MA

About The Position

Under the direct supervision of a clinician, department supervisor, or designee, the LPN assists in providing clinical care to office patients. The role helps manage daily schedules and patient flow, welcomes and escorts patients, gathers relevant information and vital signs, records clinical information accurately in the electronic health record, and completes medication reconciliation. The LPN assists with clinical procedures and department-specific testing, prepares and maintains exam rooms and supplies, administers routine injections when delegated under physician supervision, and verifies and implements clinician orders for testing and procedures. The position supports patient communication and continuity of care by answering and appropriately triaging calls and walk-in patients, coordinating care when clinicians are unavailable, helping resolve patient concerns, and collaborating with the interprofessional team. The LPN provides evidence-based patient and family education in collaboration with patients’ needs and preferences, assists with assessment and care coordination under clinician direction, and supports safe transitions of care. Clerical and office duties may include scheduling, registration, scanning and preparing records, taking messages, and faxing. The LPN may be required to float to other MACC practices and performs other assigned work-related duties. The role also participates in practice and department meetings and training, pursues ongoing self-assessment and learning about community resources and the healthcare system, and complies with patient-rights, confidentiality, CCHC, and HIPAA requirements.

Requirements

Ability to read, write, and communicate in English.
Graduate of an accredited Practical Nursing program.
Current Licensed Practical Nurse license in Massachusetts.
Basic Life Support Certification for Health Care Providers.
Strong interpersonal, customer service, and time-management skills.
Experience with current office technology and proficiency with computer office applications, including electronic medical/health records and Microsoft Office.

Nice To Haves

At least two years of experience in a clinical setting is preferred.

Responsibilities

Assist in providing clinical care to office patients under the direct supervision of a clinician, department supervisor, or designee.
Manage clinicians’ daily schedules and patient flow to expedite care and maximize clinical time.
Greet and escort patients to exam rooms.
Obtain relevant patient information and vital signs, including height, weight, blood pressure, heart rate, respiratory rate, and oxygen saturation as indicated.
Enter pertinent clinical information accurately and promptly into the electronic health record and perform complete medication reconciliation.
Assist clinicians with clinical procedures and department-specific tests, and inform patients about preparation, visit status, delays, and relevant visit information.
Prepare and maintain exam rooms; clean or maintain inventories of supplies and equipment; and notify the supervisor when clinical supplies, equipment, or pharmaceuticals need to be ordered.
Administer routine injections when delegated under physician supervision and document them accurately in real time.
Answer telephone calls promptly and ensure clinicians receive necessary information.
Coordinate care when clinicians are unavailable and triage telephone calls according to established protocols.
Help resolve patient concerns and act as a patient advocate as appropriate.
Participate in practice and department meetings, training, and continuous-improvement activities.
Stay current with community resources and the healthcare system and participate in ongoing self-assessment of skills.
Maintain patient rights and comply with confidentiality obligations under CCHC and HIPAA.
Provide clerical and office support, including scheduling, greeting and registering patients, scanning and preparing records, taking messages, and faxing.
Float to other MACC practices when required.
Perform other work-related duties and activities as assigned or requested.
Assist with assessing patient needs and coordinating care under clinician direction.
Verify and implement clinician orders for tests and procedures, such as EKGs, dressing changes, spirometry, and Holter monitors.
Provide effective, evidence-based patient and family teaching in collaboration with patients’ values, beliefs, health practices, developmental level, learning needs, readiness and ability to learn, language preference, spirituality, culture, and socioeconomic status.
Triage walk-in patients according to established protocols.
Communicate and collaborate with the interprofessional team and others to support safe transitions and continuity of care.