LPN.Referral Coordinator

Kentucky River Foothills Development Council•Clay City, KY

8d•$22 - $22•Onsite

About The Position

The Referral Coordinator is responsible for managing the patient referral process, ensuring patients are connected with appropriate clinics and healthcare services. This role involves communicating with patients to confirm follow-through on referrals, documenting these actions in the EHR, and assisting providers and patients with appointment synchronization, authorizations, and location details. The coordinator may also arrange transportation for patients and perform clinical tasks when necessary. The position requires a licensed LPN with CPR certification, a valid driver's license, and the flexibility to adapt to changing schedules and duties. A commitment to professionalism, teamwork, and the agency's mission is essential.

Requirements

Must be a licensed LPN.
Must possess CPR Certification.
Must have a valid driver's license.
Must have the flexibility and willingness to change schedules and duties as needed.
Must be willing to travel the service area as needed.
Must maintain a high level of professionalism.
Demonstrated positive attitude.
Ability to function as a team member.
Commitment to the overall mission of the agency.

Nice To Haves

Some out-of-area and overnight travel may be expected.

Responsibilities

Coordinate the process of referring patients to appropriate clinics.
Communicate with patients to ensure follow-through with referrals.
Document referral follow-through in the EHR.
Support providers and patients in synchronizing appointments, authorizations, and locations.
Coordinate transportation for patients if needed.
Perform clinical tasks and patient care when needed.
Interview patients, document medical history, examine patients, and make assessments or diagnoses.
Counsel patients regarding treatment and prevention.
Interpret and report observations in accordance with LPN practices.
Administer medications and treatments as authorized by physicians or nurse practitioners.
Answer telephone, provide clinic information, and route clinical questions and emergency calls.
Document and close telephone calls in the EHR.
Maintain drugs, medical supplies, and equipment.
Participate in Quality Improvement (QI) efforts.
Educate clients on good health habits, care gap information, and available services.
Refer and consult with physicians/nurse practitioners for unusual findings.
Stock and clean the lab, exam rooms, and medicine room.
Ensure the security of all medications.
Assist in inventory of medications and reorder as needed.
Administer medications as ordered by the provider.
Communicate with pharmacies regarding medication lists and prescriptions.
Assist providers in clinical procedures and exams.
Perform common office procedures such as dressing changes, EKGs, ear irrigation, and suture removal.
Assist other clinic staff as time allows.
Complete and track prior authorizations.
Arrange referrals to other agencies and healthcare organizations.
Maintain a log of referrals for diagnostic tests, labs, and specialist consults.
Track referrals, lab diagnostics, and emergency room follow-up.
Scan lab and diagnostic results into the EHR and assign to providers.
Perform PCMH duties, including patient huddles, medication reconciliation, clinical advice, QI activities, access needs, and care coordination tracking.
Perform lab quality control procedures and maintain logs.
Perform CLIA waived tests and venipuncture.
Participate in Electronic Health Record and clinic software training.
Assist Quality Manager with policy adherence through audits.
Follow universal precautions and use personal protective equipment.
Maintain a safe, clean, and orderly clinic.
Maintain accurate and complete records.
Protect the confidentiality of patients and medical records.
Participate as a team player with a dedicated interest in achieving agency goals.
Follow agency policies and procedures.
Exercise judgment and sensitivity when investigating client backgrounds and determining needs.
Promote a positive attitude and work well with peers and patients.
Assist agency staff in case management, outreach, and recruitment activities.
Perform other duties as assigned by the supervisor.