Coordinator
Ryan Fireprotection•Noblesville, IN
•Onsite
About The Position
The Coordinator’s main responsibility is communicating with customers, division managers, and field personnel for scheduling of inspection and service projects.
Requirements
- Strong communicator
- Attention to detail
- Self-starter
- Ability to stay organized while completing multiple tasks
- Proficiency in various software programs
- Team work and ability to contribute to a positive work environment daily
Responsibilities
- Coordinates with Department Head/Project Managers and electronically schedules technicians utilizing Service Trade Software - Includes loading all associated proposals, MR’s and drawings into system
- Manage technician daily and weekly schedule
- Coordinates inspections with customers
- Coordinates deficiency repairs and new installation projects with Inside Sales team
- Coordinates service and emergency calls with division manager
- Ensure inspections are being completed per the service agreement
- Utilizing Viewpoint software to set up customers/work orders
- Issue work orders for all required projects; review contract for yearly inspection price escalations
- Collect T&M tickets from field staff and turnover to division Manager
- Review and process weekly field time and expenses for payroll; Manage and review labor time and expenses for service techs
- Direct customer phone calls in a friendly and efficient manner
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
