LPN/MA, FPG Neurosurgery: FT Days

Firelands Health Careers•Sandusky, OH

About The Position

The LPN/MA assists physicians with patient care and provides information to help patients use and benefit from clinic services. The role performs clinical duties such as monitoring patient flow; obtaining and documenting vital signs, current medications, and chief complaints; conducting technical laboratory functions including phlebotomy, EKGs, and stress testing; tracking and charging medical equipment; and scheduling procedures and tests. The position also performs office duties, including greeting patients and visitors, directing incoming and outgoing calls, collecting and verifying insurance information, obtaining pre-certifications or prior authorizations, maintaining accurate records for timely billing, and notifying patients about account status and payments due. The employee is assigned to a specific practice or urgent care site and may need to cover other practice sites. The role must be able to perform Medical Scribe duties from time to time.

Requirements

High school graduate.
Medical Assistant certification required.
Current CPR certification.
Proficient in using personal computers, with strong typing skills.
Able to develop and maintain effective relationships with medical and administrative staff, patients, co-workers, and the public.
Able to communicate effectively in writing and verbally with medical and administrative staff, patients, co-workers, and insurance companies.
Able to remain calm and poised in urgent situations.
Skill in exercising initiative, judgment, problem solving, and decision making.
Skill in analyzing and interpreting data and preparing reports.
Skill in appropriate assessment and assistance techniques, use of universal precautions, and charting patient data.
Skill in point-of-care testing, vital signs, EKG, and other clinical aspects of the office.
Valid State of Ohio motor vehicle operator’s license and insurability under Firelands auto policy.
Must provide proof of personal automobile liability insurance coverage upon request.

Nice To Haves

Experience in a medical office or urgent care setting preferred.
Skill in Microsoft Outlook, Excel, and Word desired.

Responsibilities

Assist physicians with patient care and provide information about clinic services.
Monitor patient flow and obtain and document patient vital signs, current medications, and chief complaints.
Perform technical laboratory functions, including phlebotomy, EKGs, and stress testing.
Monitor, track, and charge medical equipment.
Schedule procedures and tests.
Greet patients, vendors, and other visitors and notify appropriate staff of their arrival.
Route incoming calls and place outgoing calls using a switchboard or telephone console.
Obtain current insurance information at each visit and verify coverage with insurance companies.
Obtain pre-certifications or prior authorizations as needed.
Maintain accurate daily records to support timely billing.
Notify patients of account status and payments due, using collection techniques to help keep accounts receivable current.
Perform Medical Scribe duties from time to time.
Assist in covering practice sites other than the employee’s assigned practice or urgent care site.
Prepare and present reports to FPG management as requested.