LPN/MA, FPG Neurosurgery: FT Days

Firelands Health•Sandusky, OH

1d•Onsite

About The Position

The LPN/MA assists physicians with patient care and provides information to patients to help them use and benefit from clinic services. The role performs clinical duties such as monitoring patient flow; obtaining and documenting vital signs, current medications, and chief complaints; performing technical laboratory functions, including phlebotomy, EKGs, and stress testing; tracking and charging medical equipment; and scheduling procedures and tests. The employee must also be able to perform Medical Scribe duties from time to time. Office duties include greeting patients, vendors, and visitors and notifying appropriate staff of their arrival; routing incoming calls and placing outgoing calls; collecting and verifying accurate insurance information; obtaining pre-certifications and prior authorizations as needed; maintaining accurate records for timely billing; and notifying patients about account status and payments due. The position is assigned to a specific practice or urgent care site and may need to provide coverage at other practice sites.

Requirements

High school graduate.
Medical Assistant certification required.
Current CPR certification.
Ability to perform as a Medical Scribe from time to time.
Proficiency using personal computers and strong typing skills.
Ability to develop and maintain effective relationships with medical and administrative staff, patients, coworkers, and the public.
Effective written and verbal communication with medical and administrative staff, patients, coworkers, and insurance companies.
Ability to remain calm and poised in urgent situations.
Skills in initiative, judgment, problem solving, and decision making.
Ability to analyze and interpret data and prepare reports.
Skills in appropriate assessment and assistance techniques, use of universal precautions, and charting patient data.
Skills in point-of-care testing, vital signs, EKGs, and other clinical aspects of an office.
Valid State of Ohio motor vehicle operator's license and insurability under the Firelands auto policy.
Must provide proof of personal automobile liability insurance coverage upon request.

Nice To Haves

Experience in a medical office or urgent care setting preferred.
Proficiency in Microsoft Outlook, Excel, and Word desired.

Responsibilities

Assist physicians with patient care and provide patients with information about clinic services.
Monitor patient flow and document vital signs, current medications, and chief complaints.
Perform technical laboratory functions, including phlebotomy, EKGs, and stress testing.
Monitor, track, and charge medical equipment.
Schedule procedures and tests.
Perform Medical Scribe duties from time to time.
Greet patients, vendors, and other visitors and notify appropriate staff of their arrival.
Route incoming calls and place outgoing calls using the telephone system.
Obtain current and accurate insurance information at each visit and verify coverage with insurance companies.
Obtain pre-certifications and prior authorizations as needed.
Maintain accurate daily records to support timely billing.
Notify patients of account status and payments due, using collection techniques to help keep accounts receivable current.
Prepare and present reports to FPG management as requested.
Assist in covering other practice sites when needed.