LPN Care Coordinator

National Church Residences•Columbus, OH

6d•Onsite

About The Position

At Your Door: Visiting Healthcare Services, owned and operated by National Church Residences, is hiring a full-time LPN to work in its Columbus, Ohio corporate office. The visiting provider group serves Assisted Living, Independent Living, and Skilled Nursing Facilities. The role coordinates care, provides patient education, and manages administrative tasks through remote support for nursing facilities, patients, and caregivers. The position operates according to organizational policies and applicable federal, state, and accreditation regulations, under the general supervision of the VP Of Operations, Primary Care.

Requirements

Ohio LPN licensure in good standing.
Graduate of an accredited school of nursing or practical nursing.
At least 2 years of clinical nursing experience in long-term care, case management, outpatient settings, or a similar environment.
Strong working computer skills, including basic professional software such as the Microsoft Office suite and Windows, and the ability to learn new software systems quickly.
Self-directed, with excellent organizational skills and the ability to manage tasks and assignments concurrently.

Responsibilities

Communicate with nursing facilities to coordinate patient care plans and address clinical inquiries.
Provide telephonic support to patients and families, answer questions, educate them on care needs, and address concerns.
Act as a liaison between healthcare providers, nursing facilities, and patients.
Review and update patient care plans in collaboration with nursing facilities and providers.
Monitor patient progress and follow up to ensure continuity of care.
Assist with arranging referrals, home healthcare, or specialized services as needed.
Maintain accurate and detailed patient records in the electronic health record (EHR) system.
Document telephonic interactions, care plans, and follow-up actions according to organizational policies.
Educate patients and caregivers on medication management, treatment plans, and preventative care measures.
Provide guidance on chronic condition management and self-care practices.
Assist with scheduling appointments and follow-ups, and coordinate transitions of care.
Complete pre-authorizations and communicate with insurance providers regarding coverage or care plans.
Monitor compliance with regulatory and organizational standards.
Identify and address potential barriers to care, escalating issues as necessary.
Troubleshoot concerns raised by facilities or patients and provide timely resolutions.
Participate in an on-call rotation.

Benefits

Medical coverage, including PPO and HDHP with HSA; National Church Residences pays, on average, 75–80% of all costs.
Dental, vision, life, and AD&D insurance.
Flexible Spending accounts.
Paid time off and paid holidays.
Retirement plan with pre-tax contributions and a 100% match up to 5% of pay.
Tuition expense reimbursement.
Employee discounts, including tickets and retail.
Short-term and long-term disability coverage.
Accident, hospital indemnity, and critical illness insurance.
Wellbeing programs, including EAP, tobacco cessation, and weight-loss programs.