Low Voltage Technician I

HEARTLAND BUSINESS SYSTEMS LLC•West Des Moines, IA

1d•Hybrid

About The Position

This role is an entry-level technical role responsible for assisting with the installation and implementation of video surveillance, access control, structured cabling, paging, and other related physical security solutions. The Physical Security Installer I works closely with the Foreman, Project Manager, and other team members, this role is expected to build technical proficiency while executing assigned tasks with quality and professionalism. The Physical Security Installer I is expected to maintain quality standards and provide a positive customer experience. Frequent travel to customer sites is required. Travel may include daily local travel, regional travel, and occasional overnight stays based on project location, customer requirements, and business needs. Meet annual billable hour goal, as defined by HBS. This number may change over time as the business evolves.

Requirements

High School Diploma or equivalent
Valid Driver’s License
Basic knowledge of computers
Able to use basic hand tools and power tools.
Maintain an outcome focused mindset
Have strong prioritization skills
Always be a team player
Carry a professional attitude and respectful demeanor

Responsibilities

Install and support the implementation of video surveillance, access control, structured cabling, and related low-voltage systems under supervision.
Perform cable pulling, terminations, mounting, device installation, and equipment setup.
Read and follow project drawings, scopes of work, and installation instructions.
Maintain compliance with company standards, jobsite safety requirements, and applicable codes.
Troubleshoot basic installation issues and escalate more complex issues appropriately.
Coordinate effectively with the Foreman, Project Manager, and other team members to support project execution.
Maintain accurate documentation related to time, materials, and completed work.
Communicate professionally with customers, contractors, and internal teams.
Demonstrate a commitment to quality workmanship and customer satisfaction.
Continue developing technical knowledge and field installation skills.