Low Voltage Technician I

Heartland Business Systems•Overland Park, KS

About The Position

This entry-level technical role assists with the installation and implementation of video surveillance, access control, structured cabling, paging, and other related physical security solutions. Working closely with the Foreman, Project Manager, and other team members, the technician builds technical proficiency while completing assigned tasks with quality and professionalism. The role is expected to maintain quality standards and provide a positive customer experience. Frequent travel to customer sites is required, including daily local and regional travel and occasional overnight stays depending on project location, customer requirements, and business needs. The technician must meet an annual billable-hour goal as defined by HBS; this goal may change as the business evolves. Heartland Business Systems describes itself as one of the largest technology value-added resellers in the Midwest. The company highlights its core values of Performance, Respect, Innovation, Development, and Excellence, and emphasizes a collaborative, innovative team and opportunities to grow professionally.

Requirements

  • High school diploma or equivalent.
  • Valid driver’s license.
  • Basic computer skills, including Microsoft Office Suite.
  • Ability to use basic hand tools and power tools.
  • Outcome-focused mindset.
  • Strong prioritization skills.
  • Team-oriented approach.
  • Professional attitude and respectful demeanor.

Responsibilities

  • Install and support video surveillance, access control, structured cabling, and related low-voltage systems under supervision.
  • Perform cable pulling, terminations, mounting, device installation, and equipment setup.
  • Read and follow project drawings, scopes of work, and installation instructions.
  • Maintain compliance with company standards, jobsite safety requirements, and applicable codes.
  • Troubleshoot basic installation issues and escalate more complex issues appropriately.
  • Coordinate with the Foreman, Project Manager, and other team members to support project execution.
  • Maintain accurate documentation related to time, materials, and completed work.
  • Communicate professionally with customers, contractors, and internal teams.
  • Demonstrate quality workmanship and a commitment to customer satisfaction.
  • Continue developing technical knowledge and field installation skills.
  • Travel frequently to customer sites, including local and regional travel and occasional overnight stays.
  • Meet the annual billable-hour goal defined by HBS.

Benefits

  • Competitive compensation package, which may include a bonus, incentive, commission, fair wage, retirement plans, and benefits with HSA-compatible plans.
  • Growth opportunities.
  • Community involvement.
  • Personal development.
  • Employee and family celebrations.
  • Green initiatives.
  • Personal time off.
  • Work-life balance.
  • Recognition and awards.
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