Lounge Runner - Wet Deck - Mandalay Bay

MGM Resorts International
Onsite

About The Position

As a Lounge Runner at Wet Deck in Mandalay Bay, you will support a high-energy poolside lounge experience by delivering food and beverages with speed, accuracy, and a strong sense of guest awareness. In this role, you will provide courteous and prompt service, ensuring orders reach guests seamlessly within a lively, music-driven environment. You will confidently describe menu offerings and respond to guest questions with clarity, helping enhance the overall experience. Through strong communication, timing, and teamwork, you will contribute to a smooth, well-executed service flow that complements the atmosphere of Wet Deck.

Requirements

  • Work varied shifts, to include weekends and holidays required
  • Must be 21 years of age or older
  • 6+ months of prior relevant experience in a High-Volume, fast-paced restaurant, bar, or pool as a Food Runner or Server preferred

Responsibilities

  • Greet guest in a positive, friendly manner, making them feel welcome
  • Expedite food from the kitchen to the table as dictated by sequence of service and by the Chef or kitchen expediter
  • Describe food upon placement on the table, answering questions pertaining to the dishes
  • Describe menu features as needed (include changes and additions)
  • Communicate with expediter to ensure delivery of food to the correct table and position
  • Perform assigned open and closing side-work
  • Communicate needs of the guest to kitchen and management, inform management of guest reaction and comments and assist management to ensure smooth operation and quality service
  • Check dining area, tables and chairs for cleanliness, maintain cleanliness and organization of station and service area

Benefits

  • Wellness incentive programs to help you stay healthy physically and mentally
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
  • Free meals in our employee dining room
  • Free parking on and off shift
  • Health & Income Protection benefits (for eligible employees)
  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
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