Lounge Runner - Mandalay Bay
About The Position
As a Lounge Runner at Mandalay Bay, you will deliver an exceptional guest experience by providing attentive, efficient, and engaging food and beverage service throughout the lounge. You will serve handcrafted cocktails and elevated menu offerings with confidence, accurately describe each dish and beverage, anticipate guest needs, and create memorable moments through warm, personalized service. Working closely with the lounge team, you will help maintain a fast paced, high energy atmosphere while ensuring every guest enjoys the signature hospitality and world class experience that defines Mandalay Bay.
Requirements
- Is 21+ years of age
- Preferably has 2+ years of experience in a related environment
- Is available to work Holidays, weekends, and various shifts
Responsibilities
- Greet guest in a positive, friendly manner, making them feel welcome
- Expedite food from the kitchen to the table as dictated by sequence of service and by the Chef or kitchen expediter
- Describe food upon placement on the table, answering questions pertaining to the dishes
- Describe menu features as needed (include changes and additions)
- Communicate with expediter to ensure delivery of food to the correct table and position
- Perform assigned open and closing side-work
- Communicate needs of the guest to kitchen and management, inform management of guest reaction and comments and assist management to ensure smooth operation and quality service
- Check dining area, tables and chairs for cleanliness, maintain cleanliness and organization of station and service area
Benefits
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- Free meals in our employee dining room
- Free parking on and off shift
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
