LOUNGE FLOOR RUNNER

Town Pump, Inc. • Helena, MT

3d • Onsite

About The Position

Montana’s Best Casinos is looking for a motivated and outgoing Lounge Floor Runner to join our team. We immediately create a comfortable, fun environment for our guests to enjoy. We take great pride in knowing every one of our guests by name, along with knowing and taking care of all their needs without them even having to ask. We are service aficionados.

Requirements

• Ability to use a fire extinguisher and other safety equipment.
• Understand the safety manual.
• Ability to serve wine, mixed, bottled, and draft beverages.
• Handle disruptive customers in a professional manner.
• Accurately make change and account for large amounts of cash.
• Accurately and effectively complete shift paperwork, balance tills, and cash receipts.

Nice To Haves

• Motivated and outgoing personality.
• Service aficionados.

Responsibilities

• Provide exceptional customer service.
• Handle cash and perform accounting duties.
• Operate a cash register.
• Stock, price, rotate, and display bar inventories.
• Perform housekeeping duties inside and outside of the casino.
• Efficiently mix and complete drink orders.
• Remember regular customer’s names and faces.
• Monitor legal age requirements.
• Serve customers playing games and at the tables.
• Clean and keep bar furniture neatly arranged.
• Suggest sell and help customers with gaming machine operations.
• Wear the uniform and maintain a neat and clean appearance.
• Answer and screen telephone calls.
• Greet customers and verify they are of age.
• Take orders.
• Clean restrooms, dust surfaces, clean windows and floors, empty trash cans and dishes, clean tables and messes.
• Accurately make change and account for large amounts of cash.
• Stock, price, receive, and rotate bar products and supplies, including changing out kegs.
• Use a fire extinguisher and other safety equipment.
• Understand the safety manual and complete casino restroom logs.
• Advise the manager of any personnel situations or policy violations affecting casino operating performance.
• Call maintenance or the gaming machine company to repair machines or assist with changing paper or ribbons, and change tape (paper) in gambling machines.
• Fill glasses of beer from the tap, serve wine, mixed, bottled, and draft beverages.
• Distribute drinks to customers and pick up empty glasses, pitchers, cans, bottles, and litter.
• Fill and carry buckets of ice from icemaker to bar.
• Change out soda premix syrup boxes.
• Change taps on kegs of beer and remove empty kegs.
• Vacuum lounge floor, mop and sweep floor behind bar.
• Wash glassware and clean bar/work area.
• Arrange bottles and glasses to make attractive displays.
• Handle disruptive customers in a professional manner.
• Properly document incidents on an incident report.
• Communicate with the manager about products that need to be ordered.
• Plan bar menus and create drink recipes.
• Order and requisition liquors and supplies.
• Serve snacks or food items to customers seated at the bar.
• Receive payments for drinks, retail sales, etc.
• Tally transactions.
• Assist patrons with verifying wins; record and make payouts to gambling machine winners.
• Accurately and effectively complete shift paperwork, balance tills, and cash receipts.
• Complete any other duties as assigned by management.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed